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December 2023 by Ali P.
Last summer we were seen by a great veterinarian- who doesn't work there anymore. As a result, they won't prescribe the medication that helped my cat destress. Instead, since "they" never saw my cat, they insist I bring him in for an exam - despite the only problem is stress which the vet who used to work there knew. Does anybody know a decent veterinarian around here?
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November 2023 by Daisy L.
Dr. Lee performed surgery on my beautiful Frenchie. I was more anxious for the surgery than my dog, but she assured me every step of the way and called me immediately after the procedure. I can barely see the stitches, no swelling or bruising. He is walking, peeing, pooping just fine. People have to realize that doctors are human too... they are doing the best they can with the knowledge and skills bestowed upon them. Dr Lee and Dr Tanaka take great care of my dog, and I am reassured that I can bring him here for whatever reason. I am part of the care plan that makes things affordable. I also have pet insurance. Pet owners need to do their part too.
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September 2023 by Danny Groeneveld
We've been bringing our dog lucy here for years, ever since she was a pup. She's always been well cared for, and the vet we see is extremely friendly. You can tell they're real animal people here.
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August 2023 by Justin C
I've had overall positive experiences here with the vets, the techs, and most of the general employees. I've brought 3 guinea pigs and my cat here for a year and have received nothing but great care, checking up, and advice. Unfortunately all three pigs passed away due to rapid URIs at home, but their processes for cremations and sensitivity to the families in their time of grieving is wonderfully empathetic. They went out of their way to express my care and attention and even sent a hand-written sympathy card from my primary vet, signed by all the staff. I recently moved so cannot bring my cat there anymore, but I recommend them if you are in the area and looking for a caring vet!
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May 2023 by Maggie D.
This past weekend we had to put our 14 year old buddy down. Every single member of the staff was so amazing and kind to us during such a terrible time. It came on suddenly, and we weren't sure anyone would take us so last minute, on a holiday weekend, and being first time clients, but Nassau-Suffolk were so sweet with us every step of the way. Dr Tanaka was the best we could have asked for- she was gentle throughout the process, explained everything and was an unbelievably comforting the entire time. We cannot thank Dr Tanaka and the rest of the staff here for everything they did for us and Rex. It will absolutely always be remembered.
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May 2023 by Diana Guerriero
We had to put our dog down and I chose this place because of convenience, I’m glad I did. The staff and vet were so loving and compassionate. This was the hardest thing we’ve had to do in a while and Matilda was with us for 16 years, this wasn’t easy. I can’t praise them all enough , this is the kind of guidance you need when facing a situation like this. Thank you so much guys❤️
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April 2023 by bookworm3683
No complaints about vets. They have no say over prices because this establishment is a chain.However, they Wanted $1,700 to remove ONE tooth from my cat. I Shopped around. Went to Merrick veterinary group on Sunrise highway and Dr. Villa did tooth extraction for $499. That’s three times less than VCA. They are a complete rip off. Always trying to take advantage and sell you stuff. Not caring about the average everyday hard working person. Greedy. Never going back.
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April 2023 by Stephen kundla
Both dogs bippy and mala ate rat poisioning. They took action as soon as i walked in. It was late at night and the staff were so friendly and supportive in such crisis. The doctor handled ever step well and they truly care about our sick babies thank you for saving their lives
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March 2023 by Donna McLear
Staff and Drs are friendly and professional. Dr Tanaka is so wonderful with my cat. He loves her!
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February 2023 by Anna Ponoko
My cat Hope was having gastrointestinal issues, and I was so concerned because she was not eating as much as she usually does. I called Nassau-Suffolk Animal, and the receptionist was such a kind, sweet person that spoke to me and listened to my issue with Hope. From when I got on the phone with them to when I walked in the door, this place and its staff are top-notch, showing how much they care for your fur babies. They have got a customer for life. Not only am I changing Hope's primary Dr. to Nassau-Suffolk, but they also just inherited two more of my fur babies. They made me feel so comfortable and showed a lot of TLC to my kitty Hope. Thank you so much!!
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February 2023 by Alec Szigeti
Just brought my older cat here for a paw injury, staff was quick, polite, professional, and explained every part of the process for me as well as treated our (admittedly very feisty) elderly cat with the same care, compassion, and heart that any of us at home would. Came in worried sick about our cat, left feeling at ease. Wanted to specifically thank Dr. Tanaka who took care of and treated our cat.
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January 2023 by JULIA
I brought my kitten Miso here a few times because she was having gastrointestinal issues and I was worried. Everyone that we encountered was wonderful and helpful, and she’s doing much better now. I appreciated that all possibilities and options were explained to me at each visit, as it helped me make informed decisions about her care. The staff was mindful of the waiting room and let us return to an exam room where it was quieter to wait for results. She particularly bonded with Kelsey! Thank you all :-)
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January 2023 by Alexis E.
I have been coming to this vet for 5+ years and couldnt recommend them enough. My dogs see Dr. Tanaka and she is absolutely fabulous. She is very kind, knowledgeable, and always takes her time to answer any questions/concerns. She isnt an alarmist & only does tests/treatments thay are absolutely necessary. My dogs have been seen for everything under the sun...routine visits, allergies, pneumonia, fleas, etc. For sick/urgent visits we have seen other doctors and they are just as great...I am yet to have a bad experience. The techs as well as the front desk are just as great & you definitely feel that they care about you, your pet, & your overall experience. I also appreciate that this office is considerate of the customers time, as even 5 minutes past my appointment time they are apologizing and updating you as to why there is a wait. I have tried several vets on LI and will never go anywhere else. 100000000/5 stars.
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December 2022 by Jillian Ryan
This place is amazing, Kelsey was so considerate and attentive. I was a wreck bringing my cat in and the whole staff was so sweet to me. They really care about your pet there and after my nightmare experience from the emergency vet last night, I’m so grateful. I would definitely recommend bringing your pet here
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December 2022 by Camaris A
Staff was very pleasant and sweet. It was not an easy visit as we had to lay our pup to rest due to health issues but they were very gentle with him and were so friendly from the moment we went in. ❤️
