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February 2024 by K Kang
Unkind ….most terrible Service in US
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December 2023 by Joseph Burgarello
Worst customer service . Waited 30 mins on line to deposit a check .. this location is a joke
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November 2023 by Sandra Torres
I have had a wonderful experience with this bank and their staff at this bank is very nice. Sometimes I have to wait online a little long but they give wonderful service. They’re very nice with my children.
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October 2023 by Alex V
Left after waiting for 40 min. They need more personnel.
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May 2023 by Danielle Bryant
Chances of the ATM inside the bank working is a roll of the dice. The last several times I’ve attempted it was out of service. This is a huge inconvenience for those of us who just want to quickly grab some cash on our way to work. This branch does NOT have a drive thru ATM. Service on the inside is extremely slow. Now you’re forced to use a regular ATM which will cost you a $3 “Non TDbank fee” in addition to whatever the ATM service fee is. This branch is the absolute worst.
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May 2023 by John Alexander
This is the slowest TD bank on the island very unprofessional any other TD bank is better. The waiting on line for 30 minutes happens every time I go here never again
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May 2023 by TECHTOKDOC (CB)
Excellent experience and very quick service
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January 2023 by Jarell James
I was a bit annoyed with my experience here not because anyone was rude or anything, it just seemed like a waste of time when it didn't have to be. I have had TD bank continuously for 6 years and I opened up a business recently so I wanted to open a business account. I sat down with a young lightskin kid around my age (23-27) and informed him I opened my business in another state but I reside here in NY, and my tax ID is established here in NY. He started the process but then told me that he can't open my business account because my business was not originated in NY but I knew that was false because I know several people with my exact same situation, so the kid should have just asked for help instead of saying my only option if I want to open an account with TD is to create an entire new business entity but form it in the state if NY so I just said okay thank you I'll just try another bank. I literally drove 3 minutes to the TD at 90 Broadhollow Rd, and a nice lady Named Sandra did everything that I needed, all she needed was 4 points of proof for NY residency. Again it's nothing wrong with being unsure about something your company provides but rather than saying it's not possible, just ask a more experienced colleague for help.
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January 2023 by itbeenwhatitbeen
went to open an account after they were done chitchatting and having me wait while nobody was in here he finally came and had an attitude making faces and throwing his hands around really acted like a child which i don’t understand how am i younger than you yet more mature really rude man made me leave so quick
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November 2022 by James Donovan
These ppl took my debit card n check n start doing a bunch of other things like I'm not important
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December 2021 by Jackie Biber
Purchasing a home and needed to call in advance to take out a cash withdrawal. Camille was helpful at first and said I can pick up the cash in a week. She said it wouldn’t be a problem. Then 10 minutes later I get a call from Jody the branch manager and starts accusing me of the withdrawal being “suspicious” and it’s an “unusual”, questioning me and treating me like a criminal. She literally asked me “What does your family think about what you’re doing?” SERIOUSLY? My family is none of your business, sweetie. So Unprofessional. Great Job Jody! Customers love when you make them feel uncomfortable. Keep doing you. She’s also not the branch manager, found out by corporate.
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August 2021 by Jose Luis Flores
Staff is great and bank is super convenient.
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June 2021 by Christian Lee
I walked in needing change for my job and even though I’ve been with TD for 7 YEARS, they refused to give me any change whatsoever because my job didn’t have an account with them. However, Citibank right down the road was more than willing to help. DO NOT OPEN AN ACCOUNT WITH THIS TD or even any TD for that matter. I’ll be switching banks ASAP
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May 2021 by Gianna Fanelli
I am not one to usually write reviews, but I had such an amazing experience with Michael at TD Bank in Farmingdale that I just had to come on here and say thank you to him. I just establish myself as an LLC I needed to create a business bank account. Michael helped make this process so easy and he did it very fast and efficient. He helped explain everything in terms that were easy to understand for me and I left there feeling totally accomplished and it was a great way to start my day. Thank you again Michael!
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March 2021 by Salim Adamjee
Slow as hellWaited hours