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“Stacy and the team in the print department did a fantastic job with my holiday cards and other last-minute holiday orders. This was my first time using Staples for holiday cards, and their high-quality work and fast, friendly, and knowledgeable service really stood out. Thanks guys!! I'll be coming back. Highly recommend this team for your print needs!”
“I was having car troubles and two workers came outside and helped me out without hesitation. Specifically, Jim went to his car, got jumper cables, pulled his truck around, and gave me a boost. They are great people!!”
“Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.”
“I had 3 boats transported - 2 from savage river and 1 from Florida. All of them arrived without a scratch. I think it's important to note that this is a family owned business and the timing of transport won't always fit your needs. I didn't want to make the drive from Texas to Maryland or Florida so I let them know when the boats would be ready months in advance and as time got closer, I would give them updates to they could plan accordingly. The boats were ready months before they were able to get to them which should be expected because they are driving around the entire country picking up and delivering boats which is the only way their business model works. Was happy when the boats arrived and also happy they were in perfect condition. Would do business with again.”
“Dawn is incredibly sweet, kind and patient! I was half asleep delivering a package this morning and she helped guide me through the process so calmly and smoothly! She even ran out of the office to hand me the tape that I forgot. Just before she had been politely helping a customer with a heavy package. We are lucky to have Dawn in this community!??”
“Staples rep at the register was extremely helpful and pointed out a Staples Rewards opportunity to save 50% on my ink purchase of $75.00. In addition, he advised me of the Staples app features and benefits. This is the way customer service is supposed to work, well done sir!!!”
“The candidate world Post Office is a nice Post Office. It is clean and the people at the desk are generally really nice. The layout of the Post Office is open and easy to walk through or for people with wheelchairs, they also have wheelchair accessible. Entries and they also provide drop off. Mailboxes out back overall. The candidate wall Post Office is a fantastic Post Office.”
“Great Experience!!!!!
Went today to ship several items. They helped me unload my car. Customer Service was wonderful!! After having a horrible experience at UPS Webster. Thank you so much Fairport Crew!”
“I just started coming here and the ladies are very nice and accommodating with all the shipping I do. I felt so bad I had to bring in maybe 100 packages one day and I didn't have the bulk scan sheets. It wasn't a problem at all! I really appreciate the work they do!”
“Walked into the post office and the first thing that I noticed was that it was clean. The staff at the counter was moving right along not pushing people through. Asked if there was anything else that he was able to assist with. One of the better post offices on the inside and out that I have seen in a while.”
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“I called in to this store and spoke to Vicky. I called asking about the status of my overnight package which I had not received at the expected time (3hrs late). Receiving the package on time was very important to me and my weekend revolved around it’s delivery - which is why I felt comfortable paying the $111 shipping cost.
I asked Vicky about the status of my package and the possibility of a refund, if any, considering it’s late status. She sympathized with my situation immediately and told me she was going to take the appropriate steps to provide me with the answers I needed. I received a call back from her within 10 minutes after she made several phone calls, one of which was to a UPS location in NH.
I can only assume Vicky expressed my situation efficiently and with a sense of urgency because I received the call back from her within 10 minutes. Although my package will not be here until Monday, I am now able to plan my weekend accordingly by not having to wait at my apartment for another 4 hours for a package that will not be here today.
Even though my package will be late, I can comfortably leave my apartment and enjoy the rest of my weekend because of Vicky! This might not seem like a big deal, but it’s the little things that count. Vicky deserves some recognition from upper management!”