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October 2023 by Rayne S.
There's a reason this store is always so busy. Going away to stay with relatives in Canada, so Of Course my insurance company changes all their rules. I haven't left the country since 2019 for obvious reasons. Too late to get a 90 day supply,which are their new rules, so I have to pay for it. Find out I have to go inside as well. I wish I had thought to get the man's name that helped me. He had previously told me on the phone to get a discount card and actually gave me given me the name GoodRX. When I tell you he worked so hard to get me the best prices, I'm not kidding. It's a wonder his hair wasn't on fire from all the key taping and work he did. I interacted with at least 2 other staff and they were all very nice and sorry I had to wait. I mean the place was packed, even though there were 2 other stores well, within driving distance. I've been to both of those other stores, the one on 112 and Woodside, and they threw out my prescriptions from my Dr. 3 times. So I had to switch to another CVS. I'm glad I did, thank you for making a stressful situation, a little less hard on me. I'm disabled and there were chairs to sit on and it was a really positive experience.
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June 2023 by Katie H.
probably the worst cvs pharmacy I've ever been to, they are extremely rude. the first time I've there they lost my medication and I went back various times and they claimed it was in delivery, it never came. This time I was next in line, I was waiting 20 minutes and they claimed they were closed and shut the gate in my face. I'm never coming back to this location, this is by far the worst customer service I've ever experienced!
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July 2022 by Christina C.
The manager is extremely rude!! She thought my medication wasn't ready. She was wrong (they called me to let me know it was ready to be picked up). She started yelling at me to come back at 2 because she's entitled to a lunch break. Nasty!! I will never go back or recommend them.
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January 2021 by Trish O.
Filthy! The carpets by the pharmacy are so filthy with crushed chips sprayed all over, used cotton buds on the floor by the flu station, scraps of dirt here and there. So many pharmacist trainees I think, behind the counter chatting away. The entire place reeked of unhealthiness. I don't feel safe using this pharmacy going forward.
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September 2020 by Natasha T.
As a customer of Cvs of Farmingville NY I am highly pleased with the service. Using Cvs for all prescriptions I am highly pleased with the ExtraCare put into the dedication and commitment received by this team. One of the last times picking up my prescription I stopped in following my dr. Appointment Dennis was very professional polite and informative he told me go around the building once so I can help these two people behind you and by then your order will be ready. Wearing gloves and masks 3 minutes set and ready to go. He connected me as a new ExtraCare card member being able to save on each visit. Taking all information. The store throughout is run on great dignity and respect the managers and people in charge do an exceptional job training these employee's the staff is very engaged and helpful. They continue to be the Heart of Service Excellence... Following all orders enforced by Governor Cuomo
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April 2020 by Matt A.
The pharmacy manager silvia kim is extremely rude, arrogant, and dismissive of all patients that walk in that store. I have seen her berate people simply asking for medicine refills and have even had my own dr fight w her personally over a medication refill that she would not authorize until the dr argued w her for 10 min. Avoid this cvs . The pharmacy wait times (the least of the problems) are also horrendous. To top it off, the pharmacy manager accused my father of using my medicine when he was picking it up! Absolutely insane and this store manager needs to take appropriate action against this rude and terrible employee. I now go to walgreens because they actually know how to treat customers.
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August 2019 by Maria A.
How do you have a photo center without any photo paper? Second time this happened without them even caring to give me a call after my order is not only placed- but an email is sent that it is ready to be picked up... I should have learned from the first time but I wanted to give them a chance. Never again.
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May 2019 by M M.
This place is a JOKE! Last month I came in for my prescription they said they ran out come back tomorrow. I went back and they said they didn't get it and were not sure when they would. I asked what should I do? They said I don't know seems like you are out of luck. I asked if they could call another CVS to see who has it and they said we don't do that. Today I go in for a prescription that was called in by my Dr. four days ago. They didn't see it and sent me over to the pickup counter. Went there and they said let's see what's going on, turns out they never made it. So after a 20 minute wait they say to me come back in 20 minutes. I asked if I could skip the pickup counter and just get my prescription at the drop off counter (which by the way they send you to 1/2 the time anyway for pickups) and the guy says no you'll just have to wait on the other line again! Real nice customer service. Too bad they don't send out questionnaires, cause this places CSI would be in the basement.
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April 2019 by Chris H.
Called on Wednesday to refill a prescription. Made it ready for Thursday at 6:00pm. I go there at 8:00pm and guess what? It's not filled. "Do you want to wait 15 minutes while we fill it now?" They asked. Uh, no. Why should I bother ever calling it in to be ready if every time I go in I have to wait anyway?!
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April 2019 by Nancy K.
If I could give this place minus stars I would. Worst CVS ever!!! The manager needs to be trained-the store is run in chaos. Always an issue and problems ringing up an order. The manager can't even get it right. Please whoever runs this place better take a good look of the chaos and mismanagement going on!! Never to return!!
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February 2018 by John Kelly
Great AP it gets better all the time.
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December 2017 by Courtney V.
This CVS is the worst one ever. The girls at the front work tiredlessly yet the manager Dawn always has a nasty look on her face and doesnt help anyone. When the lines are long and people have to get back to work she doesnt help like a manager should. Whoever gave her the title should oberve her behavior. I did notice one day that she was at the counter because a friend of her was checking out and she allowed him to put his TWO dogs on the counter....so unsanitary and I was grossed out. Dawn do you understand that some people are allergic to dogs hair and saliva. Please advise her.
