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October 2023 by Dre Sardo
The two ladies working were absolutely wonderful. This was mine and my dughters first visit. I could have purchased 1 of everything! Such cute clothes! We will be back!
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July 2023 by Susan Coyne
Worst customer service experience with the Store Manager Danielle! She is rude, confrontational and dismissive.I have given her the benefit of possibly having a bad day, but she has struck out on third encounter.This review does not apply to salesperson Elsha, who has been extremely helpful.I have purchased a lot of clothing for my College aged daughter, formal and casual, gift cards etc. but Danielle has turned me away from any future purchases! Let me know if you get a new store Manager- appears to be a consistent negative review…
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June 2023 by caitlyn jones
went there tonight, no greet or smile by the employees. I even said “hi” and waved when I walked in. one female had her arms crossed & looked like she would rather be doing anything else, the other was sitting on her phone, looked up at me, and looked back down. as walking around, we just got oddly stared at by them, while still no smiling or friendliness. definitely won’t be back
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February 2023 by Emily Kopera
Had gotten an instagram advertisement for a pop-up permanent jewelry shop on 2/11 from 11-2. I had showed up around 12:15 and was given number 23 and the other women i came with were 24-26. , the woman doing the permanent jewelry was on number 11, so we waited promptly for our turns. when it came around to number 22, 2 employees and 2 family were all assigned to the number 22 (4 people total). it is now 2pm at this time, and all of the employees (and owner i believe) in the store are getting their permanent jewelry while the rest of the paying customers are just siting round waiting. it seems extremely unprofessional to have every employee seemingly take customers spots while there is a line up to 33 waiting for their turn. my party and i are genuinely shocked that the employees did not get theirs done before/after and chances are i will not be returning to this boutique for any reason after this experience.
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February 2023 by Lori Corsaro
Had a great time at the pop up event featuring Rose & Co. Permanent Jewelry! Worth the wait ❤️
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January 2023 by Corrina Wilcox
Please don’t support this store. This new owner is one of the rudest people ever. I shopped here for years and always found high quality clothing at a reasonable price. Like everyone who supported this stop we were sad when the old owner closed.The new owner shops for the younger crowd. It’s hard to find clothes anymore that don’t cost at least 30-40 dollars more than prior.But this is the last straw. My husband bought me a sweater on 12/17 for Christmas for $72.00. I went to take the sweater back on 1/10. The receipt showed NO return by date. Apparently it was 1/8/23 and ONLY MENTIONED ON GIFT RECEIPTS!We had Covid and we’re out sick until I could return this sweater. She wanted to give me 19 dollars for returning the sweater. Apparently this women wants me to come in when we are sick.She only does her dirty work through her rude and non helpful employees! It’s just a shame at how bad her customer service has become.I will never shop there again and will share my story with all I have sent there and know. Terrible!Learn some customer service skills!Just a note - today 1/10/23 would be your 14 day policy since Christmas since you were closed a few days.
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December 2022 by Kathryn Ross
I live out of state but prefer to shop at Apricot Lane on my trips back to the Syracuse area! The boutique has a great mix of current trends, seasonal options, and good classics and basics. The owner, Alison, and her staff are very knowledgeable about their products and are extremely helpful during the shopping experience, whether that is helping me find items, recommending items based on what I’ve found I like and works for me, swapping out sizes in the dressing room, or giving honest feedback on my options. Alison and her team have helped me walk away with items that make me feel confident and stylish, a true treat for someone like myself who can struggle to feel good in my skin. Whether you’re shopping for a new pair of jeans, a party outfit, or just shopping for fun, I highly recommend Apricot Lane!
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December 2022 by Sandra LaPera
Although I live an hour away, I used to love this store. They were always full of a wide variety of items and I never left without spending $100. Today I made the trip and found the atmosphere completely different. I could not find one thing to buy. I don't know if it is new ownership or what, but sorry to say, I won't be going back any time soon.
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December 2022 by Hope Starling
I needed an outfit for a wedding and everyone in the store was SO helpful! I was in and out in 15 minutes with the perfect outfit! Everyone was so knowledgeable and they have a great selection of styles.
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July 2022 by Sheena Christ
This boutique is amazing!! I love the dress I recently bought there and received so many compliments on it. The quality is excellent and the staff was so friendly and helpful. Will be stopping in again soon. Thanks for a wonderful shopping experience!
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July 2022 by Kevin Barry
Great boutique! Will be going here often!
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July 2022 by Mike Ellingworth
I went to get some clothes for my wife for an anniversary gift....without a clue of what I was looking for. Alison (I think that was her name) and her staff did an amazing job putting together a couple outfits for my wife....the wife loves them and they looked great! We will definitely be back!
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June 2022 by Alex Johnston
Every time I go to Apricot Lane they are so friendly and make me feel welcomed. I’m plus sized, so sometimes when I go to a boutique I am ignored, that is not the case at Apricot Lane. They go out of their way to find something that fits me and is flattering to my figure. The clothes are always on trend and they have something for everyone no matter your age.
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June 2022 by Max K
One of the most rudest workers I have experienced recently. I was the only person in the store and the young girl who was working there couldn’t be less friendly or helpful. She really should find another profession where she is not in customer service. Will not be going there again.
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May 2022 by January Kelly
Wonderful boutique! I did not shop there before the new owner opened it last year and it has been my go to store for any and all outfit needs. Between the beautiful dresses and jumpsuits there’s something for any event. The owner is so friendly and will help style or give ideas on what works. I couldn’t recommend this boutique more! Definitely a customer for life as long as the current owner is there!
