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December 2023 by Regina L.
Went to see a house in Sharon springs,New York ~ previous person I had set up appointments with but I had to cancel wasn't available so I called Howard Hanna and found Sandra {Sandy } Poole ~ Who was available on short notice {Thank you } and was very accommodating as I had a long drive and several other houses to view ~ Actually met me earlier since I was done early with the other viewings ~ Pleasant and knowledgeable ~5 stars
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March 2023 by Zachary Spencer
I've waited almost a year to post this review as I know most bad reviews are just insignificant internet fodder, but at this point I feel almost obligated to warn others of how terrible an experience we had buying a home sold by agents from this branch of Howard Hanna, namely David Ezzo & Kathleen Cole. Admittedly, we were first time homebuyers this past spring looking to find ourselves and our three children a home we could call our own, and we went into the process with less experience than we should have. One thing to note, is that we were working with another Howard Hanna real estate agent from another branch.There were several red flags between these real estate agents and the seller, but our home inspector which was recommended to us by Howard Hanna put our mind at ease. His exact words were "I would not be afraid of this house at all." After 9 months of living here, we've discovered a leaking roof, improper repair of the roof after removal of an old chimney, squirrels who have created multiple holes in the eaves and soffits, plumbing that was rerouted and not up to code, breakdown in the condensing furnace caused by the cement dust that was not filtered away from the appliances when the owner laid it so that it has literally congealed the hardware and wiring inside, and numerous other issues. Needless to say, all of this will cost tens of thousands of dollars in repairs. The more urgent issues left us scrambling to find grants and programs that would help lighten the load.Most of these things are issues that would have been evident to anyone who had owned the home and these agents would have been privy to at least some of these details. On top of all that, these agents were aggressive and uncaring for professionalism to say the least. They coordinated with our real estate agent with extreme little notice and sometimes never kept their commitments to show or call at all. They couldn't even find the house keys after we made the final purchase on the house (we were forced to climb through an unlocked window and change the locks the same day).Our experience with Mr. Ezzo & Ms. Cole has left a huge burden on our family and I would suggest anyone who is recommended to them or is remotely thinking about using them should run far, far away.
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September 2022 by Lacy S.
Joan Portzline in this office is HORRIBLE! She is unorganized, doesn't get the paperwork in time, lies about delays, and should probably think about retirement. She is the opposite of what you want in a realtor. If Howard Hanna is okay with her holding their name, then you know they are just as bad. If you expect to close on time and have a decent experience, stay clear of them!
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March 2021 by anthony yetsko
My experiance is about a year old now but felt it should still me mentioned cor consideration. I had been n a property where my landlord has passed away and hisnson had taken control of the property. The agent from this office qas put in charge of sellong it and constantly tried to nreaknthe state law by forcing me off the property for showings. In addition when a showing would be authorized for an agent she would not only allow up to 4 different sets of showing in the house but also would not be there. Her actions left my new landlord in a very vulnerable spot and despite for my love of his family this agent put me on the brink of a law suit for her actions on his behalf.
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December 2020 by Conrad S.
Unending spammers. Despite several requests, they will not stop spamming me. It could be you if you ever contact them. AVOID AVOID AVOID
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April 2020 by Stewart L.
We can't say enough about Kathy Cole and Vincent Ezzo as our realtors with Howard Hanna Real Estate. From our first meeting we knew we were working with a great team. Vincent Ezzo staged our home and we were so happy with his effort. We had gone away for vacation and came back to a beautiful home. Kathy Cole and Vincent Ezzo had numerous open houses and showings. They were responsible for our home being chosen as one of the Homes of The Week for the Syracuse Newspaper. Our home was very unique and Kathy Cole and Vincent Ezzo never gave up on us. They were always responsive to our inquires and showed complete professionalism. From the signing of the contract to the notice that our home had closed, we felt blessed to have them working on our behalf. Every step of the way, they were there for us. I wish I could give them 10 stars because they really went above and beyond the normal. All you have to do is have a meeting with them and you will know that you met the right team for any of your real estate needs, buying or selling!! 100% Highly Recommended!!
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June 2018 by David B.
Staff seemed friendly when we were there. Evelyn Emerson helped us sell our home in Fayetteville. She was awesome. Very knowledgeable of the area and helped us throughout the entire process. Timely communication and feedback. etc. What set her apart was how hard she was willing to work for us, her experience with negotiations, and how honest and forthright she was with the both of us. Didn't get the usual rigamarole' or used car dealer feel from her that we have gotten from past agents. If you don't have an agent you typically work with or want to experience a quality realtor I would recommend Evelyn.
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April 2018 by Michelle C.
Moving? This Team will help make finding your next home stress free! They have the most knowledgeable sales team and they truly care about finding your forever home - so much that they now have a (1) year buy back program.
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March 2018 by David Du Buron
Stopped in a few months ago, nice people over here
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May 2017 by Christalle B.
Nancy Hayman did a fantastic job helping us find tenants to lease our first rental house! Her communication was outstanding. She helped to answer any questions we had and was great at guiding us through the process. We will be contacting her to help with our next rental home and would highly recommend her to anyone looking for a great real estate agent!
