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April 2024 by Barb Reuter
On Sunday I went to the Fayetteville, NY store to buy a birdfeeder and bird house. The woman that was working there, Noelle (not sure how she spells her name because she wasn't wearing a name tag), never spoke to me the entire time that I was browsing through the merchandise. Not even a "hi" when I walked into the store. She was on her phone the entire time. I had questions about what I wanted to buy, but I got the feeling that she wouldn't be much help. I actually thought about going to another store to get what I wanted, but then decided to come back another day when I knew Jennifer would be working because she is super helpful and knowledgeable. I did buy a puzzle and it was only then that Noelle spoke to me. After I left the store, I realized that she didn't ask my name so that I could get credit for my purchase. I've been a member of WBU since the 90s and I've never had this experience before. It's really sad and not a good way to keep your customers happy and returning in the future.
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February 2024 by Rich Blouin
Anything in reference to birds is there. Food, shelter and plenty of good advice.
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January 2024 by Joe
Great bird food selection and feeder selections. Most food is a little more expensive but well worth the money. It is no waste food. Excellent knowledgeable customer service.
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July 2023 by Nancy G.
A VERY special bird lovers place. I absolutely love going there & the birds love their fresh quality food, feeders etc!
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July 2023 by Pat Allen
Such a wonderful peaceful place to shop. Jen J was a absolute delight to work with. The store is filled with the soothing sounds of birds chirping, and the resulting atmosphere makes browsing through the huge array of products so delightful.
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December 2021 by Curt S
Friendly and helpful!
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July 2021 by Shane Bird
Such a great store to have around! Anyone looking to know more about the local bird population, this is the place!
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May 2021 by Colleen Grabosky
Very helpful staff. Perfect gift ideas for a bird lover like me.
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March 2021 by Danielle Spain
I have already visited the camillus store twice and will absolutely be going back! Matt is so helpful and has such amazing customer service!!! great place for all of us bird nerds!!!! spring is here get out and go visit today!!!!
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February 2021 by Eva Orozco
Love visiting the store, but their website is something different, and not good. I'm not able to login and have to phone the store with my order. I don't mind calling, but the tellers are busy enough without having to take an order over the phone. Fix the website!
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January 2021 by Pat m
These owners are super passionate and knowledgeable about birds. I bought a couple bird clocks and hanging bird feeder that hangs from my window. I love it. Definitely will be back .
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January 2021 by Lori Forrester
Learned so much about crow behavior.
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December 2020 by Paul Swimm
Fantastic place!!! Highly recommended
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December 2020 by Ann Kornbluth
Not only does Wild Birds Unlimited sell the finest quality bird seed, but Matt Losty’s staff have the knowledge I need to answer my questions. They were all very helpful when birds stopped courier my feeders: I needed to clean them out to be rid of mold that had affected my little birds’ appetites. They suggested good ways to clean the feeders. My little customers returned right away! I enjoy my visits to the shop very much and return often. Thank you WBU Fayetteville team!
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October 2020 by Bill Haddad
Awesome Place