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January 2025 by Jacqueline Altwerger
I love this Hallmark store so much. It is super cozy and inviting and is always well stocked with all the hard-to-find cards that I find myself needing. The owner is very lovely and always ready to help.
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December 2024 by Miraya Bawa
This is honestly the best Hallmark I have ever been to! The staff members are so nice and always willing to help. I would recommend it to anyone looking for a great selection of cards, ornaments, gifts, etc.
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November 2024 by PATRICIA Alessi-Rozzi
I was shopping with my daughter for a quick birthday gift/card and a gentleman walked in to return a Christmas ornament. The girls at the register refused to accept it as it is a “seasonal item”. It is November & it is a Christmas ornament. He thought it was absurd (as did I), but the employee was very rude to him by making inappropriate comments even after he was leaving the store. Her rude comments were enough for me, a Hallmark enthusiast, so my 13 year old and I left and took my business elsewhere. Customer service is obviously not a priority here and rudeness to customers is completely uncalled for.
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January 2023 by ERA Triano
A wide array of cards and gifts, including seasonal décor. Fun store, and nice staff. A++
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January 2023 by Steve
Warning/ Buyer Beware: assume most items not returnable and FINAL SALE. Seasonal items, sale items, and keepsake ornaments (keep in mind most of the store), are apparently not returnable AT ALL and are all FINAL SALE! Much to my shock I came to find this out after trying to return an ornament within the designated 30 day return period, and with my receipt. Was told it was indicated by small print paper labels at several locations among the many ornaments, as well as being told it was printed clearly on the receipt (which one doesn’t see until after their purchase is completed). It was never disclosed to me at the point of sale. Would suggest having a better policy for first timer customers, who are not familiar with the store and/ or Hallmark’s policies, or to have exceptions. When one spends $25 on a small ornament to find out later they have two, it’s quite surprising to find it can’t be returned. Many other stores have policies that would allow for a return, and some even extend the return times for seasonal gifts because these things happen.
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December 2022 by Aldona DeVincent
Nice store, lots of variety.
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September 2022 by Family Gibson & Rodriguez
Friendly staff and great selection of Beautiful cards and gifts, although expensive.
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April 2022 by Lorica Gibson
Friendly staff and great selection of Beautiful cards and gifts, although expensive.
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March 2022 by Catherine Dubrino
Very friendly personnel. Good variety of items
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November 2020 by Cait Marie
Very cluttered
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November 2020 by Cait Rosemarie
Very cluttered
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December 2019 by Gail Gemmell
Though we are deep into the holiday season, there was a good selection. However, staff appeared bothered to assist, and distracted by their breakfast. In addition, they did not honor the 25% off for items on a table in which my items were displayed on. The response to my inquiry during checkout was that The sale ended yesterday and there is a date. OK, yet date is tiny and therefore misleading because 25% is in HUGE print. I had just purchased similar items on Saturday from Mathew’s Hallmark in Poughkeepsie. I drove 40 minutes to Fishkill to find more of the same items found in Poughkeepsie. In Fishkill, I felt unimportant, even down to the quality of the packaging of my purchases. As you can see, personally, the two Hallmark stores offer contrasting experiences. I’ll venture to Poughkeepsie for now on.
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November 2019 by Jackie Hourani
Lovely variety of gifts for the whole family!
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November 2019 by Kate
All the wonderful items you'd expect from a Gold Crown Hallmark store, AND the best customer service anywhere!
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October 2019 by Phyllis Forde
merchandise is awesome staff is great vtoo always ready to help you.
