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March 2024 by Leticia Hixon
Joshua was great to work with. After some questions, we were able to determine which mattress was best for me and my wallet.
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March 2024 by Hubz Dezign
Very helpful and knowledgeable. Was able to get me sorted out with multiple beds
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March 2024 by Lisa Shay
We arrived late on a Friday evening. Joshua was very cheerful and friendly, despite it being so late and at the end of a week. He asked thoughtful questions and was genuinely interested in helping us find a mattress that fit our needs.
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March 2024 by Mark Plimley
Great service: extremely helpful, very patient, and very knowledgeable.
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March 2024 by Paul Jones
We took advantage of the President's Sale, and we're glad we did.The store manager, Mitchell took his time and walked us through several mattress and bed frame scenarios. Taking his time. There was never any sales pressure going on as he quietly described the various differences within the different brands. We eventually agreed on one of the hybrids, I-Series. We also got the frame which raises the head and the feet. Mitchell was a pleasure to work with.The delivery was scheduled and the delivery staff came on time and were very considerate and courteous. They put on their booties and went about the new setup. Evan and his partner.We have family history with Mattress Firm, maybe six mattresses between family members. And recently when my mother in law was bed ridden at the end, Mattress Firm stepped up to the plate honoring their warranty without any hassles. The Texan home office was amazingly responsive and understanding.You don't buy a mattress everyday but when it is time JoAnn and I highly recommend our local Mattress Firm.Thank you.
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February 2024 by Bill Zimmerman
I just recently purchased my second mattress from mattress firm , unfortunately the first one had a defect but they worked to get me my full refund through warranty , and I can’t say enough good things about Mitch in the Fishkill location , he went above and beyond to make sure I got what I wanted and the right mattress for me , with no regard to which sale would benefit him more. I would recommend him 100x over. Knowledgeable, honest, and spent more time dealing with my decisions than. He ever had to. Thanks again Mitch!
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February 2024 by East New York Bread Distributor, Inc
Mitch and Josh were very attentive and helped me find the perfect mattress. I was afforded all the time I needed to try and retry different options until I was completely sure. The purchase went smoothly thanks to their professional demeanor and attentiveness.
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February 2024 by rosemarie costantini
Great experience. Store was clean. Salesman was knowledgeable and friendly.
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February 2024 by P Blessed
Everyone there was very professional and respectful. I'm definitely a forever Mattress Firm Customer
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January 2024 by Marcello
Mitch was very helpful and accommodating.Good experience.
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January 2024 by Greg Louks
Ben Gibson met us warmly when we arrived, and our experience only got better. He is extremely knowledgeable about all the mattresses in the store, and was cognizant of our budget and needs. (We wanted a split King with adjustable bases, firm for me, and medium for my wife.) Ben spent at least 45 minutes with us, and put together the perfect combination.I highly recommend the store, and hope you get Ben to help you. Who would have thought shopping for mattresses could be so complicated. But Ben made it easy. GREAT experience.
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January 2024 by Sarena DiNapoli
Mitch at the Fishkill Mattress Firm was helpful and knowledgeable in helping me pick out the right mattress. Service was quick and efficient as well.
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November 2023 by Florence Reilly
We had a very satisfying experience working with mattress firm. Our salesman, Tim Reilly at the East Fishkill store, was very knowledgeable, helpful, and professional. We were very satisfied with our purchase.
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October 2023 by Mark Matthews
Conrad was an excellent salesman. Asked me appropriate questions regarding sleep habits and preferences, including budget I wanted to live within. Absolutely gave me the time to wander and take my time after referring me to mattresses he thought I may be interested in. Many tests (and repeat tests) later, I made a great decision. I can’t wait for my delivery later this week. Thanks for your patience with me Conrad. I’ll be back.
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October 2023 by M Folks
Pleasant experience with the sales rep and our delivery team was fabulous! They were very helpful and pleasant to work with. 10/10 would recommend!
