Quest Diagnostics offers blood, urine, and specialized lab testing, including DOT and non-DOT drug screens, pediatric services, glucose tolerance tests, and COVID-19 antibody testing by appointment. The location is in the Fishkill Village Square Shopping Center behind CVS. Appointments are recommended for a seamless flow, and specific hours are listed for services like drug screens. Patients are advised to visit the website for preparation tips and scheduling. Reviews frequently praise the technicians as extremely pleasant, professional, personable, kind, patient, friendly, funny, and skilled. Many note the phlebotomists are the best, with flawless skills that make the needle draw nearly imperceptible, even for patients with difficult veins. The office is described as clean. However, there are consistent reports of problems with the computer system, which sometimes fails to download faxed prescriptions or process orders, requiring staff to find workarounds. Despite these technical issues, the staff's professionalism ensures tests are completed.
I was taken shortly after I checked in for my appointment. The Phlebotomist was very efficient and friendly. She did an excellent job and made the experience much better.
June 2024
Excellent experience Very efficient, professional, and courteous.
May 2024
The nurse was fine, but your computer system wouldn't allow her to download my faxed prescription and print it. She had to call someone to download it and send it to her as an email attachment in order to get it printed. You all need to work on your computer system.
