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September 2023 by Daniel Dorlean
Do not go there. This is not a Firestone. They answer the phone and have signs to make you think they are firestone but they are not. I got my breaks done there and will have to go somewhere else to get it done again. I had to argue with then to get a receipt from them. Worst place ever. This place is a scam. Don’t ever go there.
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May 2023 by Noel Scalone
Extremely satisfied! I walked in and immediately was treated like I was a life long customer by owner Sam. I showed him a picture of roughly what I wanted and he sat down with me and showed me all my options and gave me suggestions not once did I feel like he was pushing for a sale. Businesses like illusions are rare now and days! There’s no tricks or games here you want wheels Sam will guide you. I also wanted tints done and he got it done!
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April 2023 by Brandon Malhotra
Went for tints, and they dropped a heat gun on my new m3 denting my roof. Careless workers. The tints also started peeling off after a few months. STAY AWAY
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January 2023 by Sbq A
Sammy and his crew are great. I brought my GX470 in for for lift kit and control arm installations after being referred to his shop.He was helpful and kept me up to date with fitment issues and the progress. I will be sure to recommend to others and go back when I need more work done!
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November 2022 by Justin Connors
Gave me great imformation and had the led head lights i needed
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August 2022 by Randy K.
Several days after my visit, I get a call telling me that they did not forget about me and will have an estimate shortly. Shortly? You had a bunch of days already! It's been a week now . Don't trust this place.
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August 2022 by Ali Gujjar
Thanks lifting up 4 inch suspension for 2022 jeep and install the new 24 inch rim tires
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June 2022 by Jason Talavera
Leon took care of me with great prices on new wheels tires balanced and install. Better than their competitors. I reccomend Illusions as the go to rim shop. They even took it upon themselves to paint my calipers which i was gonna do anyway. Thanks Leon.
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March 2022 by sahil sharma
STAY AWAY!I came here because I was recommended by a friend, turned out to be a horrible decision. I had taken my brand new 2022 truck to this shop straight from the dealership to get a lift kit and a set of new tires/rims. I had paid over $4,000 to get everything installed. Once installation was complete I had asked them repeatedly to do an alignment but was told no because it was “good”. 10 days later I see my front tires wearing out so I decided to call Leon at the shop. I was avoided for the first week with a different excuse everyday. When I finally went in person he had told me to keep driving it and that he would “take care” of me. Another 3 weeks pass and my tires are completely bald. After almost getting into an accident because of these tires I had went back and was told that there’s nothing that he can do and that I’d have to pay $800 dollars for 2 new tires and that he’d do an alignment for “free”If you want to go to a shop that does not honor their warranty or tries to avoid you when they know they screwed up. This is is the place to go…They were very nice at first. But once, they realized that it was their mistake. They made this a very unpleasant experience.STAY AWAY ! I’ve taken my brand new truck there and regretted it.
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March 2022 by Saksham Sharma
They messed up my friend’s truck really bad. He spent around $5k and got the worst equipment and bad service. Totally don’t recommend.
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January 2022 by Calvin Hu
Came here to see if they can install a leveling kit on my truck and mount new tires on and was greeted by Sam who said they can do this work. Came the following day and met Leon who said it can be done by end of day or by end of the following day. Told him it was urgent and I'd really need my car by end of day....fast forward just 3-4 hours and they gave me a call and said everything was done! My truck looks so much better now and they really took care of me knowing that I needed it done ASAP. Highly recommend coming here, these guys are professional and COURTEOUS and don't speak to you like they're rushing off somewhere. Thanks Sam and Leon!
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December 2021 by Belisario Barchi
I have been coming to Leon and his crew for years. The level of quality and care the team provides to my ride is top notch. Illusions is second to none and they treat you like if you were one of their own.Your car is their car.They make sure you’re happy with their work and have you driving off never thinking twice to go back to them again and again.Thank you Leon and the team for being part of my journey every step of the way!!!My ride: 2015 Honda Civic Coupe EX-L, Black
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August 2021 by Scarlett Sher
Leon was the only person to repair my wheel/tire after 2 different shops failed. This shop will be my go to shop going forward for everything! Thank you Leon!
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July 2021 by Jon Ciavarella
Great customer service!!
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June 2021 by Jared Sharfman
Yes the prices are cheap and they are very friendly but you get what you pay for. The brakes they installed would not stop squeaking for months I brought it back a few times and They did a quick fix but it kept coming back. Eventually I had to have the brakes redone at a real garage who told me they were using cheap products and that’s why they were making noise.
