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September 2022 by Eric McDonald
Good prices and variety! One of my favorite supermarket! Oh, they have parking!
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September 2022 by Liam Hunter
I would even choose a career with this grocery store chain. They have it all.
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December 2020 by Raj Phalke
Worst vendor ever. Not ready to accept his mistake. Arrogant and disrespectful.Sold smelly food item and denying to accept. And products are way overpriced, please do compare.
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July 2020 by Vishal Jhaveri
They sent me few items from the order. Rest never came. Even the stuff that came, they sent me the wrong stuff. (They sent me dahi vada mix when I had ordered dosa mix. They sent me Mathia khakara when I ordered regular khakara). I tried to get refund they refused to provide it. Beware. I rarely write any reviews but please beware of these people.
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June 2020 by Nader Judeh
This place have to be closed down and I’m working on it to close it down they stole my money they send people the wrong items different from their website nobody order from Indian I’m posting this so people know but if they don’t refund my money I’m going to their store and take it my way I hope they see this message
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April 2020 by Shruti Madan
They sent all the expired products. Additionally, the brand as well as the quantity didn't match (received 2 instead of 3); however, they charged us the same net price. Would NOT RECOMMEND this place to anyone!
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December 2019 by Avalon Exchange
Buyer Beware! Horrible product, packaging, customer service. My package arrived damaged to my recipient (it was a gift). The recipient didn’t have the heart to tell me in the 7 day window nor did he think to take photo evidence. Customer service representatives were not helpful. They threatened to take legal action if I told my story in the form of a review. I’m not surprised by the other bad reviews. Embarrassing.
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September 2019 by DigitalWellness Marketing
****READ BBB Complaint before you buy**********
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July 2019 by Holly
If I could give negative stars I would! I ordered a specific incense scent, with a specific SKU# with a price of $14.99 each. What they sent was a completely different scent with a completely different package and different SKU# with a price of $10.99 each. After MANY emails back and forth, they would only give me a "discounted refund" telling me that the company changed the packaging and was the same product. Well if that was true they WHY do they sell BOTH off their website with different SKU's and different prices?? This is a bait and switch, THEFT BY DECEPTION. They refused any help, except a discounted refund. I told them I wanted to return what they sent, but didn't feel I should pay for return shipping since it was their fault. (My order confirmation and packing slip all said the item I ordered, but did not match the item sent to me). I was forced to file a ****** dispute, to which they responded the same, even though their website says "100% satisfaction guaranteed or your money back", under both the About Us section and in their online Return Policy. ****** originally denied the claim and I was forced to send them 15 photo's of proof positive from these people's website, in order to escalate my case to a claim. Upon further digging on this online "company" I found that they have 3 businesses listed under this address in Floral Park NY with the same phone number. The *************** website, this KhanaPakana an Indian restaurant site and a "snacks" company. When you ****** search their address it is a TINY brick front mini building with one garage bay. There is NO way this is a Indian Restaurant, a snack company and an incense company! It's a FRONT for something else!!! I advised ****** to look into this vendor further for FRAUD. I am looking into further action because these people should not be allowed to STEAL from ANYONE ever again!!! The shadiness of these people UNREAL!! Their email responses are all b.s. and very cocky and condescending. It's a good thing ****** reconsidered their decision and refunded me in full because I told them I would contact corporate. I am also prepared to contact other government agencies for investigation into their dealings. Everyone worries about the phone scams from India when we have those scammers right here in NY state!!
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June 2019 by Aysen & Alan Taylor
Horrible and dishonest vendor. They don't ship what they sell. Also if you buy something if it says "KhanaPakana" brand, stay clear, they put items in clear plastic bags, no label on them whatsoever. You have no idea what is the origin, what is the weight or any nutritional labeling.
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April 2019 by Regal Pat
I would give the 0 stars if there was an option. I recently purchased some cooking sauces online from this place and some other items. All the item were expired or soon to be expired. I called them for a exchange or refund and the guy proceeded to curse me out and disrespect me. This is absolutely not how you run a business. From the looks of it they have been scamming people for awhile now. BBB needs to shut this place down ASAP!!
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March 2019 by Nellie David
Had a terrible experience with this store. I ordered 12 cans of Kraft cheese. When I received my order they sent me smaller size than what I have ordered. Although I was charged for the bigger size. I made 4 calls until I was able to speak to someone. I explained the problem and I demanded for reasonable refunds since I didn't get the right size. I was told they will only refund me $3. I asked them to send me a postage paid packaging so I can return the product to them since I paid $8.99 to ship my order to me. They refused so now my bank is dealing with them. This was my first time to do business with them and it was horrible. I will never ever deal with these people.
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January 2019 by Muhammad Mazhar
Almost after a week they email that these items are not available and we have shipped the remaining items and the refund will be processed for the items which were not shipped. They don’t even call and ask us that does he want the remaining items or not.since they have processed the refund and still I can’t see it in my statement. And I call the customer care, they are not even cooperating and he said all our polices are mention on website . So be careful while ordering anything with them.
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January 2019 by Kumar Nikkhil Raj Agrawal
Have had a very bad experience with them. Tried ordering a lot of stuffs from them and after a week they email that these items are not available and we have shipped the remaining items and the refund will be processed for the itmes which were not shipped. They don’t even call and ask the customer that does he want the remaining items or not. And then it has been almost 10 days since they have processed the refund and still I can’t see it in my statement. And whenever I call the customer care, they are not even cooperating. They say that the call is being recorded and you are threatening us to write bad reviews. I told them that whatever is the truth I am going to let others know about it.
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January 2019 by yushma pant
WORST PLACE TO SHOP!!!!!! THESE GUYS HAVE THE WORST CUSTOMER SERVICE. I ordered 7 packs of cerelac stage 1 on Aug 4 .
