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December 2023 by Diana Csencsits
This past weekend I went to this location with my grandsons to do the Santa wish list walk through. There were 2 women behind the counter who never even lifted their heads to greeted us as we entered the storeI did make a small purchase (how can you bring kids to a toy store and not get a little something)and again never an acknowledgment. I did return the following day to get the toys the boys had been looking at only to see the prices, I walked out and again there was not acknowledgment of me being in the store but the women being cashed out was greeted very graciously. Must be a local and a frequent customer.Over the years I have shopped at this local but it was always during the week and never had any issues like this.I do shop at Fun Stuff Toys in Seaford and all the people there are absolutely wonderful. As soon as you enter the store the girl behind the counter greets you.This Matty’s location is definitely off my radar. They also need to do something with their machine that prints receipts. You can barely see what you purchased or the amount you paid.
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December 2023 by Samantha L
I was here to grab a quick gift for my nephew. The staff were very kind and they also offer free gift wrapping! How awesome!
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February 2023 by Tina M.
The older lady that works behind the counter is not friendly at all. She needs training on customer service.
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February 2023 by Kathy Z.
Floral park is tiny, but cute and cozy. Definitely helps narrow down your selection. Store is always organized and clean. Employee Alesia is hands down the best. She is very knowledgeable and helpful! Very much recommend her. Her wrapping is excellent. Mattys is worth the money. We love it there!
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July 2022 by Ravon Graydon
Took my son there today he couldn’t decide on anything at first but so many options and great customer service
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April 2022 by Alvin
I felt out of place when I walked in with my child and wife. As we entered the store, everyone at the counter kept a watchful eye on us; not even a friendly greeting. While waiting in line, a lady ahead of us was greeted with a friendly smile and hello. When it was our turn to check out, we were greeted with a cold shoulder; as if we were criminals. My family and I will not be shopping here anymore. I would have never thought we would ever receive this type of treatment especially in Nassau County Long Island of all places.
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April 2022 by Hrithik (Spartacus)
Very nice cozy toy shop with lots of selection. Prices are reasonable. Cashier that works there is gorgeous as well :) definitely will be going back.
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January 2022 by Demetrios Iliou
Excellent toy shop. In this age of online and big box stores, it’s great to have a family owned, friendly and personable toy shop to go to. Excellent service with a huge variety of toys for all ages.
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January 2022 by Carolyn Nagin
Excellent place but they didn't have the item that I wanted.
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December 2021 by tony ciavarella
The Best of the Best toy stores on this planet. Service was EXCELLENT. They even wrap the gifts for you free of charge. They have many many toys and a very clean establishment.Who needs TOYS (R) WERE US when you have Matty’s Toy Stop. Will always be coming back to shop here for our grandkids etc.
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November 2021 by Karl
Nice selection of toys but so over priced. $44 for a set of Hot Wheels that normally costs $20.
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October 2021 by Cathy Medina
My granddaughter always cons me into going here when she visits. A great mom and pop with a nostalgic feel. Little pricey, however, I do not mind paying. My granddaughter actually gets to go to a toy store to buy a toy and not online or at a big box chain.
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August 2021 by Gerry Hanson
Great customer service and good prices.Gerry Hanson Floral Park
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July 2021 by bill lerstad
Staff was so helpful in getting a toy for my granddaughter
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June 2021 by Guerie C
On my first and last time coming here, my experience was starkly different from the customer in line ahead of me: she was greeted and received a friendly checkout service. I was not greeted and was barely acknowledged. I’ll leave it to the reader to infer what the only noticeable difference was. I would have left the toys at the register if not for my child who was with me. There’s no way in hell I would ever step foot that place again. It’s also overpriced. ??
