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February 2024 by herpal pabla
I showed up to the office showing a usps tracking label and had told them that their post office which had handled the delivery of my package did not deliver the item to my house. The gentleman over the counter (bald man) took a quick glance at the tracking number and proceeded to say it wasn’t a usps tracking number DESPITE IT CLEARLY STATING IT WAS A USPS TRACKING NUMBER. Not only has this post office lost my package but they refuse to provide me the right assistance. I guess that’s what you get for employing people who are over the hill and don’t care about providing customer service to their community.
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February 2024 by gregory johns
Absolutely the worst post office in the universe.....Harold Bonilla post master and Denesa the supervisor are incredibly rude and when you ask for help they hung up on the phone on me and when I went there they walked away and never came back telling me I don't live where I live and refused to take the tracking number for my package and sent it back to sender telling me the people where I live said I didn't live there which is a blatant lie....They need to be arrested and put in jail for USC 18 sec 1901 hindrance of mail.....They both need to be fired just for their attitude alone...My story is much to long to put here....If you need a hint of how bad and unprofessional these people are just read the other reviews...But the USPS needs to protect the public and the mail and fire these people, they are to irresponsible to be in this sensitive position.....Get rid of them please ASAPProtect us and our mail....For all of us who have to deal with themUse your phone camera to verify their misconduct, I did Denesa refused to take the tracking number to help me get my package and just turned and walked away from me, all recorded..Awful.....
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February 2024 by Trustee -1114
Auditor-Sources report that the agents of this USPS location have been flagged for violating 18 USC Ch. 83 Sec. 1692-95: Foreign mail as United States mail.Carriage of mail generally. Carriage of matter out of mail over post routes. Carriage of matter out of mail on vessels.;1701-03: Obstruction of mails generally.Obstruction of correspondence.Delay or destruction of mail or newspapers. 1712: Falsification of postal returns to increase compensation.There are thus what seems to be Ubiquitou-suspected-criminal-activity at this USPS-Duty-Location/postal-location/post office. RE: multiple forum review posts.NOW is the time for all good men/women to come to the aid of their country. When you see something say something, post it everywhere-demand satisfaction and get rid of these rude and malfeasant postal-workers, who are public/servants. Who is the POSTMASTER??? Have him and his rude and insubordinate-clerks FIRED.
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January 2024 by Susan Guidone
The postal workers here are always friendly and helpful. My local mail carrier in this same town is awesome and very personable. I have never had an issue/problem with my mail and I’ve lived here more than 30 years!
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October 2023 by Red Speed Bus
The worst place to renew passport and have poor customer service
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September 2023 by Henry Szczepanski
Friendly and courteous employees and fast service!! 5 Stars !!
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July 2023 by Kimberly Kardos
The operator on the phone was Not helpful with my inquiries about a forwarded package I ordered on eBay.
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July 2023 by Nari Yoon
Mychael made my first time applying for a passport super easy & quick . I was in and out of there within 10 minutes. the customer service was top notch . it’s not the closest post office to me but i would definitely much rather come here
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July 2023 by J Santiago
I tried to get a change of address form for my non-technical elderly parents today but not only did they not have any forms but insisted I pay for this free service by doing it online. In principle I don’t like paying for a service that is provided at no charge. Postal workers chimed in that it’s only a $1.10. Uh huh! But fact is that over 27 million people move in the USA each year so giving the poorly run government postal service an extra unrestricted $27 million dollars for not doing their jobs is not something I want to contribute to while disregarding their lack of good customer service.
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July 2023 by jay Reda
i had a very scary experience at this tulip ave station ,although i have a been a commercial customer for so many years dropping my packages at in this location at the doc ,this one time i needed to borrow a tape for one of the package that burst open since no one was out i walked in and asked one of the employees who was very nice and offered help and gave me a tape to borrow,as i was out fixing my package i was ambushed with rudeness and i’ll mannered lady manager and was asked to leave the premises immediately with any regard to the fact that i am a senior citizen and a business customer at the location for over 10 years the exited young lady was about to throw a punch hasn’t been for witnesses …
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July 2023 by Navneet Potti
Big props to Rick, Steve and the lady on the phone whose name we wish we had gotten for helping us track down an important package that the sender had addressed incorrectly.
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March 2023 by Kathryn Vil
The man that handles passport with the thick Indian accent is so rude and doesn't explain things properly. Working for the public you should have good customer service skills. Seems like they just hire anyone
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August 2022 by Cant Bebothered
Want to wait 15-30 mins on a regular basis just for a basic piece of mail? Go here
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August 2022 by Mitch Spielman
Why do I not get my mail delivered most days before 7pm
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June 2022 by Mike Hz
Horrible service by Clerk #45 (South Asian guy). Should not be dealing with customers if you can't be courteous and professional.
