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September 2023 by Irina Bykova
I’m in love with this place and can recommend it to everybody. Very nice staff ! I came with my husband to order engagement rings. We had no much time it was a last minute decision. So in a very short time guys did a great job! They are created for us gorgeous rings! Also we were very happy with a price! I want to say “Thank you !”for everybody who helped us, now we’re very happy in our marriage and enjoying ours gorgeous rings every day!?❤️
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June 2023 by Ms D
Paid in cash prior to pick up as the owner requested to hold the ring , I requested at pickup to refund my money that the diamond ring looked terrible owner refusedThe ring was dull and the diamonds are constantly falling out, it’s a worthless ring They never offered an exchange or refund , buyer beware .
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April 2023 by Eye Imagine Inc Imagine TV Video Journalism
Comfortable jewelry store with no pressure knowledgeable sales staff .
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January 2023 by Adrian A.
AMAZING!! They have the best merchandise and the best prices. I bought a gold necklace from Stella who was so nice and welcoming and answered all my questions. The best part is they will not rip you off. I would 100% recommend coming here for your next jewelry purchase. Only going here from now on!
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December 2022 by Aldie Levine
The staff here is helpful and kind. I came here for a repair and ended up buying a ring. There was an issue with the sizing and they quickly resized/fixed it for me. They are very knowledgeable and gave me some guidance/input on other pieces I bought elsewhere as well.
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December 2022 by D J.
Very disappointed in Alicia's jewelry store . I tried over the last few months to replace initially an engagement ring but a similar band could not be found by the store . I than decided ok it's my bday I'll get myself something nice this year , I kept being told they where busy with other customers and come back after the holidays ? Am I not a customer ? My budget was 2-4 k for a gift I picked a ring I asked if it was micropave diamonds I was told no . I was asked to leave the full amount paid before picking up the ring sized . After living in the area over well over 30 plus years I felt confident that I could trust them , I was very wrong When I went to pick up my ring the jeweler was working on sizing it I told him the ring looked extremely dull and I didn't want it and I told that to the staff also . I was told it would like better once sized and rhodium plated .It still looked like a dude and was dark and dull , not a diamond ring I called that night and went back the next day and asked for a refund or replacement again and the owner told me absolutely not . This was well within 7 days .I would not trust this store ever again and it's huge disappointment for the bay terrace shopping center having such a store , and . I am stuck with a worthless ring that's not wearable .
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December 2022 by Faith OF
They are good for repairs. For watches and designer jewelry, know your prices before shopping here as you can get a better vs. larger retailers. For their own designs, some of which are very nice, they are very expensive and you have no way of knowing if you are overpaying and most likely you will be. I was a frequent, regular customer. What turned me off is that the saleswoman who knew me, tried to sell me a designer necklace & earrings that she owned & wanted to sell me second hand for what she claimed was an amazing price. She even told me to take the pieces home & try them on there ....so obviously she knew me pretty well. I did and told her I'd think about it. I went home and shopped the price online and found it for MUCH MUCH LESS. Her amazing price was a complete ripoff & complete insult to me. I returned her pieces and never went back. You don't disrespect & take advantage of a regular customer.
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December 2022 by S. T.
Fantastic jewelry store and Jacob, their watch repairman is a master, fixing my metal watch band when others previously said they couldn't. Highly recommend.
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September 2022 by Yuka Yoneda
So glad I stopped into Alicia's. I'd been passing by for years but assumed it was overpriced and possibly unfriendly. I was wrong! Prices are very fair and I was impressed with the level of service. The woman at the counter (possibly the owner?) was very knowledgeable and the jeweler repaired my necklace quickly and effectively. No BS - just good service. Thank you Alicia's!
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August 2022 by Katie V.
My Fiancé and I just got engaged and he went to Kathy several times to figure out what he wanted and eventually decided to bring me in to tell her what i wanted, she was AMAZING! I was so indecisive and all over the place and after talking through a few things she just looks at me and says don't worry! I know what you want I'm making a few calls and I'll talk to him when you leave to figure it all out! She ended up combining additional features to one ring i really fell in love with to make sure it had everything I wanted and more! She even through in to fix my fiancés chain I had recently bought him for free! Highly recommend going here for an engagement ring if you're in the market!!!!
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August 2022 by Julie Livingston
I went to Alicia's Jewelers for a watch and jewelry repair. It was my first time there as I'm new to Bayside. The sales consultant was extremely polite and helpful. I waited while all three of my repairs were done. An excellent experience.
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July 2022 by C. W.B.
Very nice people and beautiful jewelry
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May 2022 by Lola Bellugan
The best prices and service! I'm a 47th street+nyc jewelry buyer... not anymore. Came to this store by recommendation. My husband got the most stunning diamond necklace for me with an absurd price. No crazy haggling, they just gave him the best price. Simply can't say enough good things about this place!
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May 2022 by Helene
A young lady behind the counter asked if she could help me as she was texting on her phone. As I proceeded to have a conversation with her about a possible purchase it was as if I was interrupting her. I certainly didn't feel comfortable in continuing any conversation or possible purchase. Sad because I have previously found the staff to be very nice and accommodating.
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May 2022 by val suarez
Very helpful and Beautiful personalities will shop here again
