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February 2024 by To Y
I am very grateful to the salesperson for his enthusiastic and patient service. He also perfectly fulfilled my needs within the appointment time. I am very satisfied with the service of this bank. Thank you again.
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January 2024 by Daphny Nyc
Terrible customer service, staff is arrogant & rude. Never going there again that’s for sure!!!
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January 2024 by chris
This bank has a lot of customers, so you need to wait patiently, but the staff are very friendly. I completed my affairs quickly today, and there are two girls who are very nice?
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November 2023 by Axe Saw
If u value ur time, Plz don't waste ur time coming to this Location. It Smells, the Service is distasteful, there rude and have no sense of a customer time. Plz don't waste ur time.
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November 2023 by Ten Beh
Slowest customer service ever, save some time and go another branch
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November 2023 by Lu Hang
There are only two staff at the cashier counter and one of them is business, very slow and a very bad experience.
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November 2023 by Manan Patel
Worst experience everMade me wait 2 hrs in the bankAnd whenever we call no one ever answers that callI am thinking that I might close the account.
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November 2023 by Lukos
The service staff there are very nice and helped me solve a lot of problems.
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November 2023 by Jonny Tabares
Came here in person to find out its a damn atm. Called twice and on my third call, no answer, noone available to answer my call and most certainly misleading and WRONG information with not one person that can answer or call back? Came here from afar to open up another checking account but quite honestly this experience will deffinetely have me close my other accounts in this financial entity how can i trust you with more of my money if you cant even havw anyone propperly handling calls propperly(or just lack ofrecehandling period), and dont you have a big team that handles your online presence providing up to date information on google maps etc??? Deff walking elsewhere to open up my account.
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August 2023 by Jie C L.
Poor service. Bad attitude. Noisy environment. Inconsistent requests. Lack of staff.
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August 2023 by Nako Nako
Yours need change security man if yours as soon as yours can!!!! Because yours can’t let service dog come in and can’t use ATM as well ! !!
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August 2023 by wenyong he
I bring my service dog that doorman not let us come in!!!! Tooo garbage service!!!! Never come here again!!!!!i can’t believe!!!
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August 2023 by Jenny jin
Super bad service yours did! I can’t believe!!!!
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June 2023 by Noel C
Horrible front desk customer service. The frontline customer representatives gave me attitudes when I asked to make an appointment for financial services and the same person gave me a hard time when I arrived for my appointment on time. Do not come to this branch!!!
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May 2023 by Li Ben
A few weeks ago, I had terrible experiences by visiting this branch. There was a long waiting line with only 1 employee in the front holding a loading-forever iPad to check me in. While I waited for almost 2 hours to change my PIN, I heared others said the long wait and chaos in here is their daily routine. The insufficient workers and poor efficiency makes me feel like I steped into a supermarket rather than a financial center. Apparently the manager in this place just watching these issues happen and did nothing.
