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September 2024 by Scott Avery
Awesome service. Top notch business practices… one thing I did NOT got however was the blowie that was promised as is implied in the business name, how come the lube service without some lube on the tube? Anyway… good shop.
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August 2024 by Pitom Saha
Arrived at 1150 for a 12pm appointment for 4 new tires balanced. Left at 220.
2.5 hours to install and balance 4 tires.
New chips and scratches on all 4 wheels at the lugnuts.
Close this location ?
Go to Costco or pay the installation fee at a shop near you.
I should have cancelled my order when I read the other reviews.
*Update: Car is now shaking above 75mph. Going to find another shop to balance again.
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April 2024 by Jay Hinds
Arrived this morning for my appointment and Mr. TJ took me in right away, Professional and took care of all my car needs, I highly recommend TJ, Thank You, PS remember to tip your installer...
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March 2024 by Danny
These guys are professional, friendly and fast. This is my go to place from now on.
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February 2024 by Robyn C
Replaced all 4 tires on my 2019 Pilot. All 3 guys were friendly and professional. They took me in early and completed the job in under an hour. I would highly recommend this location. DON'T FORGET TO TIP, these guys work hard.
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December 2023 by Johan Perez
Please Management need to retrain your employees on the tire shop with customer service. Every time I go , I always had a bad experience. It’s like they hate their job . Now can someone explain me if that’s correct??
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November 2023 by onorato jelovcic
They want you to order your own tires
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October 2023 by Tom K
HASSLE! You have to pre-purchase tires online and book the appointment online. Good luck if you have a tire emergency and need same-day service!
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October 2023 by Isa O
Scumbag at the front made it seem like he was doing us a favor by being there, constantly talked with his hand over his mouth and would get frustrated if we askedHim to repeat himself and was on the phone with his friends while dealing with customers..
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August 2023 by Clau Dia
Extremely unprofessional. No one in the office area. Asked tire workers for help and all they could regurgitate was “wait I. The office”. As I said there wasn’t a person there he kept repeating the same thing. Guess they are trained.
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July 2023 by Don F.
I been coming to this BJ's for years I recently came in and witness the most horrible thing I could experience the general manager satchel was very nasty and disrespectful to a male employee the way he belittled that young man was disgusting as a dad I would never downgrown a young man or let alone someone who work for me I just don't unnderstand why would BJ's hire a man like that to run the store BJ's need to do better
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April 2023 by Marie P.
Horrible customer service! If you want to order a special cake, and you have some questions, you better be fluent in Spanish or you are plain out of luck at this location. I called several times until someone finally answered the phone in the bakery department. Before I finally got through to the Bakery department I called customer service and the phone kept ringing with no answer for at least three minutes. when I finally spoke to someone in the bakery department, there was a huge language barrier but I managed to find out when they close. I went later on in the evening to order a cake and the same women that I spoke to on the phone were in the bakery department. I had a question but I tried and tried but I couldn't communicate it to the lady. So I went to customer service and the people behind the counter at customer service just stared at me and one of them was extremely rude and said no I can't help you. They were not polite at all. What the hell do you hire people to run your service desk if they can't do their job? The place is run by rude and poorly trained people. Find another location.
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March 2023 by Irina M.
On this store it would take you more time to stand on the line to get out of the store than doing all the shopping. When you pay though the app you still have to stand online and the associates can curse you out and the supervisor would back them up but not the customers. RUDE people
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March 2023 by Samantha L.
Just left BJ's at 8:00 P.M. I just received amazing service from an employee named Sirah. She was so sweet and polite. I just had to leave a review. Give Sirah a raise! She is amazing !
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January 2023 by Carlos Cruz
Worst BJ’s tire center, do not take your car there. Staff was unprofessional since I got there and gave me attitude because he was busy apparently watching a football game and snacking. After an hour and a half of waiting they finally began working on my car just to shear off one of the lugs and called me to complain that there were another two and didn’t know how to take them off. The person who attended me did not want to work and did not have any customer service skills.Ok
