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November 2023 by Carlos Castro
One of the worst things that there is in the mail in New York at all times when a box is sent they come out with the story that they reassessed the box and never, ever show the DIAN receipt, which means that they steal the money. THE WORST OF THE WORST I DO NOT RECOMMEND IT AT ALL
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August 2023 by DORIS CADAVID
Super happy, thankful I was finally able to find a serious and reliable place to send my things to my country ... thanks to BoxEx I can check where my cargo is going and when the delivery day will be around, they are super punctual !!
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October 2021 by GLORIA SABOGAL
(Translated by Google) It was the best 1 year and a half ago, they have greatly increased the shipping of the boxes, in a box of 110 lbs.The difference is $ 45.00, there is a better one and it has several offices throughout Jackson Heights and Corona.(Original)Fue la mejor hace 1año y medio, han incrementado muchísimo el envio de las cajas, en una caja de 110 lbsLa diferencia son $ 45,00, existe una mejor y tirne varias oficinas en todo jackson Heights y Corona.
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August 2021 by Juan Camilo Ulloa Gomez
(Translated by Google) Excellent service, very compliments.(Original)Excelente servicio, muy cumplidos.
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April 2021 by Mirna Castro
A box was sent to Colombia. $140.00 was paid for shipping and $200.00 was paid for insurance. Now, they won't let anybody to pickup the box unless they pay $1,000.00 ???For personal clothing? What is the $200.00 insurance for then?Shame on you BoxEx!!!!!
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April 2021 by Gloria Martin
(Translated by Google) I have been sending boxes to Bogotá for many years through this service, and due to a mistake made by the lady who attended me, they resulted in me charging an additional 31 dollars after 10 days, with which I did not have.(Original)Yo llevo muchos años mandando cajas a Bogotá mediante este servicio, y por una equivocacion de la señorita que me atendio me resultaron cobrando a los 10 dias un adicional de 31 dollares, con los cuales no contaba.
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April 2021 by Nancy Ramirez
(Translated by Google) It is disappointing that I do not receive help and no one from this office is responsible For my shipment that I pay $ 140 for the ? insured of my used clothes and they sell me a large box ? $ 6, it was sent a month ago and they do not notify after calling They constantly tell me that this ? is being held in customs and that I have to pay a customs agent to bring it to me, Mr., I charge $ 2,000,000 almost 750 Dollars for my used clothes that I send forward because I travel in a month, and they tell me that It is the only thing I can do or leave it in the winery !!!, I wonder if there are problems in customs, you do not have a staff to take care of this and if it is heavy because, they sell large boxes and you are not attentive to the rules or changes Of the shipments, they only say that it has nothing to do with it and now, that irresponsibility, then the person who responds will have to be able to file a claim, go to the media today is ME, this cannot work an office that is not responsible for the shipments and do nothing, I'll never use this again office nor do I recommend it no ? Super bad.(Original)Es decepcionante que no reciba ayuda y no se hagan responsables nadie de esta oficina Por mi envío que pague $ 140 por la ? asegurada de mi ropa usada y me vendan una caja ? grande $6, se envió hace un mes y no avisan luego de lllamar constantemente me digan que esta ? esta retenida en la aduana y que tengo que pagar un agente aduanero para que me la entre el sr, cobre $2000000 casi 750 Dollares por es mi ropa usada que mande adelante porque viajo en un mes ,y me dicen que es lo único que puedo hacer o dejarla en Bodega!!!,me pregunto si hay problemas en la aduana ustedes no tienen un personal que encargue de esto y si es de peso porque ,venden cajas grandes y no estás atentas a las normas o cambios de los envíos,solo dicen que no tiene nada que ver y ya,que irresponsabilidad,entonces quien responde tendré que poder una demanda ,ir a los medios hoy soy YO, esto no puede funcionar una oficina que nose responsabiliza de los envíos y no quieren hacer nada,nunca volveré usar esta oficina ni la recomiendo no ? Súper mal.
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February 2021 by E B
(Translated by Google) I sent a box from February 4th and it still hasn't arrived, call the Jackson hts office and they never answer the phone. I have always sent boxes through this company. Only 1 time did they release a techomarine watch and I never made a claim.Very dishonest if they open the boxes.To find out what happened to the box I sent recently, I had to call Bogota. And they told me that it is in transitI hope everything arrives well and complete.For the delay I give them 1 ? THEY HAVE ONLY 1 EMPLOYEE AND SHE HAS TO MAKE SHIPMENTS, PUT THE SEALS TO THE BOXES, RECEIVE PAYMENTS, MAKE MONEY SHIPMENTS. RECEIVING LOAD SEEMS STRONG TO ME FOR 1 SINGLE PERSON. THEY SHOULD HAVE MORE STAFF.(Original)Envie una caja desde el 4 de febrero y aun no llega llame a la oficina de Jackson hts y nunca contestan el telefono. Siempre he mandado cajas por esta compania. Solo 1 vez sacaron un reloj techomarine y nunca hize reclamo.Muy desonesto si abren las cajas.Para saber que paso con la caja que envie recientemente tuve que llamar a bogota. Y me dijeron que esta en transitoEspero todo llegue bien y conpleto.Por la demora les doy 1 ? TIENEN 1 SOLA EMPLEADA Y ELLA TIENE QUE HACER ENVIOS PONER LOS SELLOS A LAS CAJAS RECIVIR PAGOS HACER ENVIOS DE DINERO. RECIVIR CARGA ME PARECE TENAZ PARA 1 SOLA PERSONA . DEBERIAN TENER MAS PERSONAL.
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February 2021 by Judy Guzmán
(Translated by Google) They never answer the phone. - I think this company does not know that not answering the phone is losing a customer. - What poor service.(Original)Nunca contestan el telefono. - Creo que esta empresa no sabe que el no contestar el telefono es perder un cliente. - Que servicio tan pobre.
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January 2021 by Monica Cardona
(Translated by Google) They are irresponsible, for not calling them thieves. I sent a box two weeks ago, and I finally arrived today and it turns out that it arrives half open and half of the things are not in the box. I've been shipping with you for a long time, but this will surely be the last time. I have worked very hard to save and send gifts to my family, to find out that half of the things did not arrive.(Original)Son unos irresponsables, por no llamarlos ladrones. Envie una caja hace dos semanas, y por fin llego hoy y resulta que llega medio abierta y la mitad de las cosas no estan en la caja. Llevo mucho tiempo enviando con uds, pero esta seguramente sera la ultima vez. Yo he trabajado muy duro para ahorrar y mandarles regalos a mi familia, para enterarme que la mitad de las cosas no llegaron.
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February 2020 by Jonathan Ciabotaru
(Translated by Google) Some thieves first, I sent a phone and I got broken, then they didn't want to answer for him. Terrible service
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December 2019 by Lev Shamay
No one speaks english, not even trying to provide service for english speaking customers
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July 2019 by jair hernandez
(Translated by Google) Great service. Good attention. Fast delivery in 4 days.
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May 2019 by Sha Sha R
(Translated by Google) Good price, seriousness and speed
