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October 2023 by Mike Wu
Don't go this place , service was too bad. the attitude of the teller is Arrogant and so rude, I went there for cashing my check and that teller as a white guy he tells me he couldn't be do it , but after that I Tried to another chase bank and there was no anyproblem at all.
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February 2023 by Anna Lo
I have 9 business accounts at Chase and lately I’ve had a lot of fraudulent activities in several accounts. I came to the branch to make reports and the staff here has seriously unpleasant attitudes here. They don’t return phone calls anymore. I sat at the waiting area and 2 other customers were at the branch for the same reason of fraudulent activity. Chase closed all of my accounts and closed my web portal access as well. I’m very upset at this since I feel I now need to hire an accountant to go over all the transactions to make sure they were not fraudulent activities but I don’t have access!!!I have to now hire an attorney to fight for this access to check all transactions. I had $59,000 stolen from my business account.PLEASE BEWARE OF FRAUDULENT ACTIVITIES AND GO THROUGH YOUR ACCOUNTS!! They got seriously hacked!!!I’m gonna have to start a class actually suit I’m so angry !!!
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October 2022 by Jaiyoung Sun (Jai)
I thought they were great. Despite being in middle of Chinatown, they still keep things very organized
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May 2022 by A T
My husband and I came in to open up a new account. The associates were very rude and non accommodating. They told us the reason they could not help us open a account at that moment is because they had customers more important. Forcing us to come back next day because they were closing in 1 hour. I thought they were joking. Absolutely appalling how the Chinese in this specific bank treated us like complete trash.
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January 2022 by Omar Gonzalez
They are very kind and professional, excellent team!
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June 2021 by Francis C.
Very racist people working here, I should have not opened an account rom this bank, they are rude and disrespectful here at this place, I asked a very simple question, The banker didn't answer help me and asked me irrelevant questions for my needs.
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June 2021 by Alan Lee
Bad experience. The wait is long. I wouldn't come here if you are looking for fast and efficient service.
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May 2021 by Serge Zaytsev
great and fast service, professional and knowledge
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April 2021 by WANHUA ZENG
Bad attitude. Branch manager is not welcome any business clients. So ridiculous!
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November 2020 by 陈翁鑫
They don't even know what they are doing.
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June 2020 by hong zou
I needed my id badly, but the bank was closed and the clerk didn't know when to open.
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November 2019 by Kevin Lu
Walked in with a friend, friend doing his stuff, a banker suddenly asked me to assist my friend and sounds like it is my job. If you guys pay me I might think about that.
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September 2019 by B K Wee
They don't know what they are doing, and they certainly do not know what is happening to my bank account. Not knowledgeable, only good being rude, and at giving excuses.
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April 2019 by Paggie Ning
Lost my credit card and went for a replacement. It was taken cared but waited for almost 1 hour to get it done.
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March 2019 by jie li
Service attitude is very bad.
