-
September 2023 by Ambar Gamez
Very disappointed about service I just wanted a simple service and the Chinese guy just ask me are you united state citizenship a have my account since 10 years and no body's ask that and this guy just to do a simple transaction acting like a racist person very very disappointed ?
-
June 2023 by Natalia Paulino - Realtor
I just met one of the managers for the first time and she just a blessing in disguise. She was pleasant and very nice. She really brightened my day.
-
April 2023 by Salvatore Corallo
Good bank has two parking lot’s Everyone is helpful
-
March 2023 by elizabeth milonas
Ms. Malia Shewa at the Francis Lewis branch is AMAZING! So very helpful and very knowledgeable! I highly recommend seeing Ms. Malia Shewa!
-
February 2023 by Chan Lee
I had to do some account management jobs for my dad who just returned to the cointry. A banker named Shewa was on point helping my dad. My dad was really appreciating the professional assistance he got at this location
-
July 2022 by Tina Varghese
Chase charged my husband five back to back overdraft fees totaling $170. When he tried to explain that he was on disability and that the fees which triggered the overdraft were reversed because they were never supposed to be charged to his account the teller told him it didn't matter and there was nothing Chase would do. Terrible customer service. We won't be banking with chase further.
-
May 2022 by Foodstaham
This location is great, but the parking lot gets crowded. Google showed the location as busy but there was no wait on a Thursday at 12 noon. Staff was friendly. This location doesn't have a Notary but you can get one at the Bay Terrace location or at Raindew Supermarket a few blocks away - one of the pharmacists is a notary. If you are depositing cash at the teller and you have your debit card, you don't need to fill out a deposit slip.
-
February 2022 by Samantha L.
One of the bank tellers, Joanne, was curt and rude during the transaction. She left her chair and called "next" before I even got to say "thank you"...even though the experiment wasn't worth the gratitude.
-
September 2021 by Meng L
Got a problem with our company accounts, called the customer service and they said we have to go to the branches. Daniel listened to what happened and helped us out, professionally and very thorough. He explained why this happened, and what we need to do to provent this from happening again. He was so kind and willing to help!
-
March 2021 by Little Coqui
They have parking on 2 sides which helps a lot- 1 side is shared with other businesses and the other is just for them. I was helped by Jin who walked me through understanding what kind of savings account I had and what I needed to prevent charges, etc. He then walked me over to Nadine who assisted in giving me a cashier's check from my savings bank at no charge(8.00) due to the pandemic. That's a big help. She also answered my questions. Overall, I found the branch inviting and the employees knowledgeable. It also helped that they were willing to work with me and were very patient. I will go back should I need other services.
-
March 2021 by Kelly S.
Everyone in this bank is always so helpful and friendly--from the managers to the tellers! They always greet you by name and make a point to get to know their customers. Very polite, very efficient. I can't say enough nice things about them.
-
November 2020 by William Kan
Clean and well kept chase branch. All the ATM works.
-
November 2020 by Jen Poli
By far my favorite branch!Spanish teller with curly hair is extremely helpful and very nice! Been coming to this branch for years branch needed someone that spoke Spanish. Can’t forget there’s Always parking!
-
November 2020 by Matt Sawyer
Does not answer the phone. I tried calling several times and even get transferred from the 1-800 number with no luck. I did go in the branch and they were helpful but it seems silly to have a business account and they are not able to answer a question and you have to drive there to get an answer.
-
June 2020 by Samuel Mayol
Excellent job, good timing and very polite people. This branch has parking and it is located in a good place.