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February 2024 by meyer yusupov
The worst chase branch you could ever go to
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February 2024 by Eric
Eddie, our business account specialist, was extremely down to earth and a pleasure to work with. His attention to detail and customer service is 5/5, and he's the fiduciary you want on your side.Thanks again Eddie!
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November 2023 by Kar Lee
Went at night time. Scan the card and the light still show red. Door also not open. Do not go to this bank at night to withdraw your cash. Go to citi bank one block down instead.
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September 2023 by Rathi Pragash
The manger is really friendly!
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May 2023 by bdjsshdhvshsjjs svbsj
Super nice staffs and safe guard!
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April 2023 by Jonathan k
Atm door for inside doesnt work! to use atm you need to use the outside drive through one which feels very unsafe, they need to fix this!
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April 2023 by Lee Stat
Very friendly and fast service. There’s parking.
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January 2023 by Tiffy Amer
The entire staff is amazing. Sandy really helped me out with my account issues and got to the bottom of it. an issue I was struggling with for weeks. They definitely show concern for their clients. I’m so happy I go to this specific one because all other chase employees I’ve met really don’t like their job and you can hear it in their voice. these people are wonderful!
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December 2022 by Emily Nazario
The door does not open with your card after hours if you need to go in and use the ATM. It has been broken like that for months now still no repair, very inconvenient in the cold weather not to mention not safe to use the drive way ATM.
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March 2022 by Jessica Damour
Chase is committed to providing the worst customer service experience imaginable.
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February 2022 by Mohammed Alam
They take a little longer, otherwise everything good
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December 2021 by Anonymous Person
I don’t know why this bank has bad reviews, they were always nice to me and I’ve never had a problem. The place is clean and safe because they have a security guard posted. The ATMs always working and the bank is less than 30 feet from the Q46 bus, and the Q17 bus. The neighborhood is safe too, so that’s why I take a bus from my neighborhood to come here if I need money from an ATM at night.
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December 2021 by Shez
They could not find my appointment and did not handle my case because the bank teller was booked with someone else. I don’t know who made the mistake but I should not be dealing with it since I had an appointment for that specific time and date. Honestly Chase’s customer service lacks a lot
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November 2021 by Shezin Rahman
They could not find my appointment and did not handle my case because the bank teller was booked with someone else. I don’t know who made the mistake but I should not be dealing with it since I had an appointment for that specific time and date. Honestly Chase’s customer service lacks a lot
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June 2021 by Andy Xie
If I can give zero star, I would. We were told to wait for the next rep in order to add a debit card for my child. After 20 minutes when I checked again, they said we need an appointment and they didn’t know how much more time we need to wait. Even though all 3 reps at branch were not providing services to any clients. I thought Chase Private Client deserve better service but unfortunately no service was provided at all. Try your best to avoid this branch. Simply terrible!!
