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April 2024 by Esteban Benavides
No changing stations for babies?? Thought this was a family friendly place.Kid-friendliness: Absolutely not
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April 2024 by D A
JASMIN did not pack my drink on 4/4 and i did not notice until i got home. this is the second time she has done this. i spent $31 during my purchase. I called a few times and no one picked up and I even reached out to customer service twice and received no help. I was finally able to get in contact with the store the next day 4/5 and told them the situation. I only had a picture of the full receipt as I was not home and was told by Jasmin herself that they can’t honor THEIR mistake without a receipt. I was then transferred to NOAH the store manager. He lacks basic communication skills and it’s insane to me how he even has that position. He laughed multiple times on the phone, told me it’s “policy” that he needs a physical receipt to honor the mistake HIS employee made. After 2 minutes of him being inconsiderate, he hung up on me.I agree that mistakes happen but as I mentioned before this is the second time. Why would I try to scam for a $4 drink? The first time it happened they did not even ask for the receipt just gave me the drink I paid for that THEY forgot to pack without any issue. Call me a karen but I work hard for my money and I deserve to get what I paid for.Get new staff please if they can’t handle customer service and basic skills such as packing an order.
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April 2024 by Jose Cedillo
Really good food and fresh ? ?
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April 2024 by Geime Bier
This location always forgets something but this time they forgot the CHICKEN in my CHICKEN BOWL… like that’s absolutely unacceptable and was such a waste of time, literally never again. $17 for rice and beans and lettuce.
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March 2024 by Sabbir Ahmed
Best chipotle by far - gives large portions and staff is very friendly. Recommend this location to everyone.
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March 2024 by Ivan Ahsan
Simply ace.
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March 2024 by mayra castaneda
Please do yourself a favor and avoid this location at all costs. The cashier lady at the counter switched my food for hers and I got the worse good food with nothing that I ordered. I got a cold bowl of rancid beef with rice and not guacamole whatsoever and I even saw her switched my order with her but I thought she just confused her bowl for mine. I ordered double meat and guacamole and I feel scam that I got her horrible food. Please chipotle do better. Worse service and very scammy location. Do yourself a favor and stay far away from here.
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March 2024 by Stacey
Soooooo good. It was my first time ordering from here but will definitely not be my last. My daughter and I got burritos (and a side of chips) and they are so full of delicious-ness! We really enjoyed them.
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February 2024 by Vicente Cauja
Excellent.
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December 2023 by Alex David Mainato
A very good place.
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December 2023 by Me Mo
This chipotle on 87th st and northern Blvd is the worst. When I ask for a second portion of steak that is already 8 dollars they gave me half the spoon, I complained but the workers said, that is it. As if! Don’t go there please.
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November 2023 by Ixchel Says
By far the worst Chipotle location. They give you ridiculously small amounts of beans, meat even cheese. I tried asking why such a small portion on every item and the lady tried arguing that this was the amount the bowls is supposed to have, hmmm No! I eat at chipotle at least one a week and it’s always a fair amount. The establishment is clean but the service is critical.
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November 2023 by Jc Andrade
I got a bowl here today at around 5pm and the chicken was too salty. I told the worker who prepared it and he didn’t offer to remake it, or offered a courtesy apology, or even said anything to me. Really disappointed he basically ignored me and didn’t offer me any solution.
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November 2023 by Ben S
I arrived at 8:50 pm and was told that they are out of white rice and would not be making any more all night. This location is open until 11 pm, and rice is a staple of almost everything they sell.
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October 2023 by Roseann
Unfortunately, my first order today at this location arrived wrong. We ordered the burrito veggie bowl with the guac only (no meat). Everything was there except the main feature - the guacamole! No guacamole! This was ordered via Uber delivery. We paid over $40 for beans, rice lettuce and tomatoes. Ugh.*Update: I did go to the link chipotle provided in their reply here. It instructed me to call Uber directly to resolve. I did call Uber and I should be getting a refund. It was time-consuming but courteous and, if I do get a refund, I appreciate this resolution. ??
