-
June 2023 by Serena
I used to live in parsons, it was my favorite repair shop, even though I've moved away I would like to go back there, but now everything has changed, the guy who answers the phone has a bad attitude, and I'm not done yet, The phone has been hung up, very aggressive, I think I'm just a customer asking the price, and the other party is very impatient, It's such a disappointment, it really feels so bad, I don't want my car out of my sight, I said can i watch it when you change the oil? he says you have to go sorry you lost a loyal customer. I'd rather pay more expensive than be scolded by your staff.
-
June 2023 by John L.
Vehicle inspection. Fast turn around. Great customer service. Would come again for other services. Thanks again!
-
February 2023 by Matthew S.
this has been my local repair shop over a decade now, since before it became BR and as far back as when it was a Sunoco before it became an Exxon. the full service has guys are always polite and stand out in the freezing cold, rain, or summer heat. i tip them 1$ every single time cause it's the right thing to do. the mechanic bays kept the same employees for many many years. most recently there is new guys working there and only 2 familiar faces left, but the quality of the repairs and fairness has not gone away in over a decade!
-
January 2023 by Kay Han
Overcharges and expensive. Deceived me by saying that they put in a new alternator: When I recently opened the car hood, I found out it's a refurbished one. It had "re-manufactured" sticker on the alternator. Charges $300+ for the battery (excluding labor, which they claimed was another $300+)
-
January 2023 by Mayra Pacheco
Quick service and reasonable price for the NYS inspection. Friendly employees.Service: Vehicle Inspection
-
January 2023 by James Huang
Did two front tire changes for $25 each, good price, nice staff, fast service.
-
December 2022 by Michelle Mitchell-Johnson
I have been going to Black Rock for years to service my cars. Let me first start off by saying I lived in Flushing and now Long Island, and I still bring my cars here. I am what you call a LOYAL customer. Everyone at this shop is professional, accommodating and more importantly HONEST. It’s hard to find a mechanic unfortunately these days that can provide all of that. They always repair my car with no issues (don’t have to bring it back), they don’t start the work unless they confirm with me first and my oil changes (always have oil). I HIGHLY recommend this auto shop for your small to big auto jobs.Services: Engine repair
-
December 2022 by J H
Did two front tire changes for $25 each, good price, nice staff, fast service.
-
October 2022 by DB
Awesome service car inspection in minutes
-
September 2022 by Kate Han
I called 20 mechanic places to decide where to take my car, and Blackrock sounded most trustworthy and reliable, I could hear expertise from their voice, and I decided to choose this place. Turned out that they're the best and most ethical mechanics: they know what the problems and how to fix them the right way, give honest answers and advice with no overcharging. Everyone there is kind and knowledgeable. Highly recommend.
-
August 2022 by John Razukiewicz
My girlfriend recently brought her car in for a simple oil change,luckily she only used it sparingly for local driving,when the oil light and warning beep came on and she brought it to my attention...I checked the dipstick and there was nooil in the system but plenty on the chassis and street where she normally parks.She brought it in right away and when she picked it up was only given a feeble excuse about potential defective oil filter or being tricky to seal sometimes on Volkswagens with not even an apology for the inconvenience and potential damage that might have occurred ,imagine if we had gone on a road trip?.....she was a regular customer by the way and this is the second screw up in recent months....but when an auto repair shop messes up a simple oil change it sort of ruins your confidence in that establishment.......Service: Oil change
-
July 2022 by Brent Owens
Absolutely gave back every car in worse condition. If they do manage to fix something it breaks in a month again.Consistently forget to place back bolts/lug nuts....Always give the most ridiculous diagnosis that doesn't make any sense and are never correct in their advice.
-
June 2022 by John
Yes there is a car repair garage that doesn’t rip you off. It’s this place. Anthony the owner runs a great shop. At times I’ve brought my car here thinking that there was something wrong but Anthony honestly said there’s no problem-and he was right. I can’t stress enough how honest he is. If you’re looking for great car repairs this is the place. You’ve been told. Anthony I have only have one complaint. Please get a motorcycle technician too. ?
-
May 2022 by Denis Williams
They are the best! Always nice and great service thanks Tony
-
March 2022 by Aaron Abdurakhmanov
Lucky is the most honest and trusted mechanic you can go to. Always down to help you when you arrive and explains everything as needed. Will be coming back soon!?
