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November 2023 by ngawang tsultim
Der r horrible in servicing customer, I came here to make my gf bracelet but der ruin my gf bracelet n on dat der r so rude. Der said, der dun care for one customer satisfaction so better not to visit here . suggest. Even der charge me for ruining my bracelet. I m not fighter so der behave like dat if I m big guy I guess der won’t do wat der did today wit me… so pls I suggest to everyone not to visit der.
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August 2023 by Frank M. Chomenko
Great place for quick, quality service on watches & jewelry.
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April 2023 by Jacqueline Andres
Had my ring resized and cleaned and was incredibly pleased with the results!
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February 2023 by Samida Guni
I’m very disappointed and was completely ripped off by the owner….I sent my silver ring to make it gold plated , I payed the money upfront and it was as much as he wanted without questioning him on why it was so much.A week after I got my ring back it was yellow I was so happy but within two days the ring turned silver again! This is the worst experience dealing with someone I’ve ever had and on top of that I didn’t even get the product that I desired. Never ever purchase anything from this place because I promise you not only will you be disappointed at the final result but you will have wasted your precious time and money. You better off trying to make it yourself.
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January 2023 by Trey
Max is a master jeweler adjuster - after I came in with a ring that was noted that it couldn’t be adjusted after the purchase, he advised me that you should never say never when it comes to something like jewelry. He took the ring and within the hour adjusted the size as if it was new. And at a very fair price too! All in all, I’d come back to him and his team again.
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December 2022 by Chalmers A.
On Monday, November 14, 2022, my wife and I came to inquire repairing a Three Stone Emerald Diamond ring where the center diamond got dismounted which needed to be remounted. As promised, on Friday, November 18, 2022, my wife and I returned to a beautifully repaired, restored and resized Three Stone Emerald Diamond ring. We had the pleasure of working with Max, who gained our trust, was professional and provided excellent quality service. His work was so excellent that upon receiving the restored/repaired ring back, my wife and I asked Max to restore and repair her Diamond Solitaire Engagement Ring where the prong mounting setting needed repair. An hour later, my wife and i came back to a beautifully repaired and restored diamond ring and didn't expect anything less. I have no qualms recommending Max to anyone who need jewelry repaired and restored.
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December 2022 by Gisela G
Don't believe the positive reviews, STAY AWAY. Dishonest place. I brought in 3 watches: one needed the battery replaced, the other links removed and the 3rd needed 1 additonal link. $30 for the battery, $25 to remove links, $35 for the new link. An hour and a half to have it all done (so much for "fast fix", store was empty). He damaged one of my watches: the additional link didn't match the band (I made it clear I only wanted it done IF it was the same link). The band had a matte finish, which he scrubbed hard with some product to match the shiny new link. I was in a hurry and only noticed it at home. My beautiful diamond watch ruined because he wanted the $35 that badly. I would never trust this man with any of my jewelry.Believe the negative reviews, they overcharge and damage your watch/jewelry. Go elsewhere.
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November 2022 by Gisela G.
STAY AWAY. Dishonest place. I brought in 3 watches: one needed the battery replaced, the other links removed and the 3rd needed 1 additonal link. $30 for the battery, $25 to remove links, $35 for the new link. An hour and a half to have it all done (so much for "fast fix", store was empty). He damaged one of my watches: the additional link didn't match the band (I made it clear I only wanted it done IF it was the same link). The band had a matte finish, which he scrubbed hard with some product to match the shiny new link. I was in a hurry and only noticed it at home. My beautiful diamond watch ruined because he wanted the $35 that badly. I would never trust this man with any of my jewelry. Believe the negative reviews, they overcharge and damage your watch/jewelry. Go elsewhere.
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October 2022 by Isaac D.
I brought my bulova watch for a battery replacement. They charged about $50 for a battery replacement which was fine. But the next day as I’m wearing my watch, the minute hand becomes loose and so I had to go back. They tell me that it’s my fault and that I dropped it which is why it ended up like that. They charged me another $40 for them to “fix” it only for the hand to become loose once again. I decided to go to another place and they told me that whoever opened up the watch did a bad job and bended some of the internal parts. Never going back again. They also overcharge and left a minor scratch on one of the links.
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September 2022 by Ty Millan
Fixed my necklace and gave my diamonds a good clean in less than 20 minutes this is the best shop in queens by far !!!!
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August 2022 by Sandra Robinson
Omg!! Such wonderful work. My rings were in need of repair. And they fix me up as if I just received them from day one. Thank you so much.
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August 2022 by Svetlana Kichkina
The place is absolutely incredible! Max made his job perfectly! My ring was no opportunity to be changed, but he tried his best and did an amazing work! Thank you a lot!!!Highly recommend this store! The best in Queens, NY!
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July 2022 by Henry Celis
This is the most expensive place to replace a battery watch between $40.00 and $50.00!! each replacementThat is a rip.off!Go somewhere else!!!
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June 2022 by Evon Reyes
Decided to get my ring serviced while my husband got his watches fixed. My ring looks like new. Wonderful service
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June 2022 by Mrs. Perez
They were quick and very professional! Thank you for your speedy help fixing my necklace before my trip!
