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March 2024 by J N
I hate this place, every time I come here I waste my time. It’s always a 10 minute plus wait in line when there’s only four people ahead of me
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January 2024 by UltraEric
Place looks ok, but with decent selection of their clothesRating: 7.4/10
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January 2024 by Harold Rojas Q
Excelente cloth to good price
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December 2023 by Jon Atoms
Helpful staff, large selection and quick check out
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December 2023 by Howard Chan
Shop at this location twice in a thirteen months period for Kids Coats. Good prices and Friendly service.
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October 2023 by Halli Hallo
Horrible fitting room attendant. Serious lack of customer care and service. Head over to JCrew and Ann Taylor on Austin Street where you will be treated as a human being with a 100% customer care!
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October 2023 by Fadia Hoosein
Long lines and they don't accept returns from regular gap line.
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October 2023 by Ren Galafuze
Always my one stop to a full wardrobe without driving myself crazy going store to store which I hate to do. Sad that so many stores have closed.
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October 2023 by Shameka Williamson
I would never shop here again nor recommend! They made me and partner feel very uncomfortable with following us around in the men’s department, mind you this is after i already made a purchase smh we literally was dancing around the men’s department with this little Mexican man that tried to act as if he was folding and working so hard at this very moment that we happen to be shopping! Lady at the register was rude to my significant other after spending my hard earned money which will NEVER HAPPEN AGAIN!!!
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June 2023 by Loco
Slowest gap ever. Half the registers are closed, but there's at least 7 people strolling around folding and talking, which are apparently, "closing procedures" so nobody else can help take the customer's money. Ridiculous. But i will enjoy leaving my $260 pile of items in a random place on my way out to shop elsewhere.
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June 2023 by o m-g
The associate in the men’s department asked if I need to help, I told him yes, but he walked away; I proceeded to look for the size and found it, and then he came around and asked me the same question again I told him that I said yes the first time and he walked away and now I do you need any help sad the size already. he was not very pleasant.
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May 2023 by Mayra Cornier
Employees there are always willing to help you with a smile. Even when you are checking out and only see one employee behind the register, another employee pops out of no where if they see that the line is getting long and helps out. There are 2 floors with an elevator. The regular prices to me are not what I would call "outlet" but there are days that they have incredible sales.
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May 2023 by Amy Liu
The clothes are unique and the price is cheap.
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April 2023 by Zarnigora N.
today april 15 2023 saturday, 5-6pm i was at the store shopping for clothes for my son. then my 3 year old accidentally bumped into a shelf and the worker came up to me and started shouting to pick up the clothes that my 3 year old dropped and screamed at me to put him back at his stroller and said that he made a mess but he didn't at all. we called the manager she ignored us and left with a bad apology like she didn't even care. i've been shopping at this gap for 7 years already and i've never seen this in my experience of coming to this store. now cause of this rude worker i will never come back to this gap store. just so you guys know this factory has really rude and disrespectful workers. today was my worst experience of my 7 years of shopping here. if its possible and you don't want to experience this don't come to this shop with disrespectful workers and managers who don't even care!!!!!!
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February 2023 by Annita Eleanor
Helpful & patient staff! Decent sales from time to time. Best quality product is the denim.
