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January 2024 by Czar Yeung
Lack of banker and teller. However, the staff are polite and friendly. It should have a sign in place for people signing in when they are waiting for the banker.
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December 2023 by Jerry Kao
Courteous services and short waiting time are a plus
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August 2023 by Roula Filikou
This is a very nice bank I have it for years my mom did also and my dad
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May 2023 by Nurul Kaium
Teller number D630391 very very rude and unprofessional. She treats non white customers as garbage.
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April 2023 by Nazari
This bank is the nicest bank that I have seen, manager dilucrose , sweetheart Melanie ,and other stuff ?
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July 2022 by 은헤한약
Lack of staff, and most of the time, their printer doesn’t work and cannot print banks check.
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May 2022 by Sylvio
The staff here are wonderful, and the bank itself is useful as it is very close to where I live. No complaints about the service, always friendly whenever I do need face-to-face interaction.The ATM, however, is a nightmare. Multiple times per week, it breaks or is inaccessible in some manner (still), and I don't understand why they don't just replace the entire machine. Before coming to HSBC/Citizens, I don't think in years of banking I ever had an issue once with my bank's ATM.Otherwise, I do recommend this bank. Fantastic banking app and I love that I can temporarily lock/freeze, and manage cards instantly.
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May 2022 by christian zhang
The person who picked up my call was super inpatient and grumpy. She seems like not interested in answering my questions. I believe she must have had a bad day, I guess. Banking is also a service industry. Otherwise, I guess these formerly hsbc banks might change names again very soon in the future.
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April 2022 by jeff sanjose
terrible experience. they basically said call customer service phone number and did not bother to even look into my account. 4/1/22 at 11:50 am
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August 2021 by Selena Hou
This Branch must be CLOSED. The staff are no skill to work and follows its own banking rules. Take long to process simple deposit transactions.
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March 2021 by Mikey K
This location has very nice staff! Other than that, their ATM is as reliable as technology in the 1850s. Every other day it’s either slow or defective or unavailable in some manner. Just awful. If you only have one ATM, there should be weekly maintenance checks, if not more frequent. Either that, or at least implement more machines. In 2021, we should have access at all times.
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March 2021 by Liana Baazashvili
Good bank and nice staff. ATM is constantly out of order though.
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February 2021 by Mohinder Singh
This Branch must be CLOSED. The mgmt is arrogant and staff follows its own banking rules. Take long to process simple deposit transactions.
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June 2020 by Jalal Uddin
I don’t know about other stuffs but I can clearly say “Barta” is a very good and efficient employee in this branch. She’s very helpful and informative Thanks Barta for helped me and best wishes for you.
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June 2018 by Selena Ramdhani
Great customer service. Friendly and helpful staff.
