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February 2024 by Nellie L Steynbok
I've been going to this location since they opened around 7-8 yrs ago, but the shoe repair guy I happened to know him even longer when he worked at his shoe repair shop on Wall Street. I say that to point out that he's been doing this for many years. He knows quality shoes and will repair accordingly. I'm big on quality when it comes to shoes and most of my shoes are designer, hence I'm very selective where I take them. I would def recommend going to him - suggestion, make sure to tell him exactly what needs to be done and be specific on how you'd like it done and you should be very satisfied when you get your shoes. And don't hesitate to let him know if something is not right. He knows what he is doing, and he will get it done.Here is a pic of one of my boots I just got done. He did the tops, bottoms, and taps.Prices are also fairly good, especially compared to the city.
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October 2023 by T Mcla
One thing I hate, is bad customer service. Took my shoes a few months ago to get the soles repaired here, which one of the soles came off yesterday, and the repair person vividly says it’s not his work, and claims I had them repaired somewhere else. This is the only shoe repair shop that I’ve had repairs done for years….. I would’ve rather for him to say the shoe was unrepairable or I would’ve paid for the wear and tear, which he adamantly became defensive and flung my shoe back on the counter. Apparently, he doesn’t care of future business, which I will no longer patronize.
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March 2023 by Susan
The worst possible place to have anything done there. The disgusting man behind the watch section is extremely rude, unfriendly and dirty. I was scared to go near him - you ask questions and he grumbles and you can barely understand a word he says. I bought in a pair a boots to fix - the shoe maker was not there but what I asked to have done was only 50% done. I will never be going back and I will never recommend friends or family to do business with them. I rather pay double the price elsewhere in getting what I want. The entire store is unkept and a complete mess including the man behind the watch area. Ugh.
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March 2023 by Otiw Ah
They did a very good job. My shoe looks new again and my 3 watches work perfectly. All at a very reasonably price. I can't complain. They are nice people.
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March 2022 by Khizran Nadeem
Do not repaire watch. That man is just rude and mean. I told him to change my watch cell. Which he did and said he has to deposit the watch for 1 day to check its working. Pay him the money. Next day watch is working. On the next day watch stop and not working. So back and ask him to fix it. No more money he agrees. Next day went again he ask for more money i was i like i already pay u. He start cursing me and said do not come back. So bad and rude.
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March 2022 by Tamara Tamara
This shoe repair man did a lovely job on my boots!!! Very nice little shop, convenient hours and location, reasonable prices and great work. My boots were falling apart at the hills and thinning significantly at the toes and the repair is really well done. I think I can wear them for at least another 2 seasons. There are two sections to the repair shop with two men working there, one I think is watch repair and some other services and the second one is the shoes repair. Both men are polite and welcoming and I loved the job done (see pictures).
