-
February 2024 by JY H
The room is shabby and there is no hot water kettle or coffee machine. The air conditioner is old and makes a loud noise when it starts up. You can only wear earplugs.
-
February 2024 by Eva Zhou
So basically the housekeeping does not only throw away the used-half-bottle shampoo + conditioner AND NOT refill, but also throw away YOUR OWN toothpaste. Then imagine being super tired after one day walking in NYC and finally started do the washing before going to bed, only to find that almost everything is gone! Worst of all, the front desk didn’t even apologize for the inconvenience at all and ask you to go down to grab some…WOW! Years of traveling, this is a first time.
-
January 2024 by Ong J Y
Facilities and in room appliances are ok. Dated rooms. Could use a face lift.
-
December 2023 by Mary Kirkland
Didn't served food for all my
-
December 2023 by ceekay ceekay
Nice breakfast don't miss it if you
-
November 2023 by Adam Al
Worst hotel with thin walls I can hear everything next door.
-
November 2023 by David Rodriguez
Dropping my car off at this hotel’s parking service was a breeze and left me grinning from ear to ear! They’ve really nailed it, turning a typically mundane task into a smooth, hassle-free experience. Hats off to them for turning parking into a perk!
-
November 2023 by Evelene Harrison Bain Bruner
Nice staff and very nice hotel. Very comfortable with large rooms, great breakfast and shuttle to the airport. 15-20 minutes walk to subway line 7 takes you right to time square.
-
October 2023 by angelart 4evr
PEOPLE. PLEASE KEEP YOUR RECEIPTS!!! TRY NOT TO BOOK THROUGH THE PHONE. I NEVER HAVE HOTEL ISSUES AND I WAS MISCHARGED. The manager tried as much as he could to help for his employee’s mistake, but oh well. I’m talking to my bank about my charge about $300 I was told for 3 nights. Ended up being charged $749. KEEP YOUR RECEIPTS AND BOOK ONLINE BETTER THAN A PERSON.
-
October 2023 by Esther Mallozzi
Hotel is beautifully kept people extremely sweet and helpful. Location was only issue. Location was too busyFood & drinks: Food was excellent and so was the service
-
October 2023 by Tawana Wilson
Great hotel, rooms are very large, clean, all amenities listed available. Friendly and very helpful staff. Magna is very convenient and breakfast was a nice touch. We ate dinner at Magna the first night nice menu, meal, and wine, as well as decent prices. Easy, quick walk to subway, buses, many Ubers within a minutes, and a plethora of restaurants. We would definitely recommend and stay again. Thanks
-
August 2023 by Chris Guo
Made a daily reservation (9am - 5pm) in the air for a layover as I was feeling nasty in the air and was looking for a refreshment. The receptionist was kind, and the room was clean. The wifi was descent and the room has everything you could possibly need for the most basic requirement. No complain.
-
March 2023 by James Vasser (Jamie)
Unplanned stay. Better than expected. Room was too hot and there was a lot of street noise.
-
March 2023 by Loretta Gadson
This hotel offers airport parking via a third party . All went well with my reversatiom, my stay and my return. I did not stay at the hotel only used the airport parking service.
-
March 2023 by Stephanie D.
Very nice hotel! It's in Queens and you have many food options all down Main St. From the shuttle driver to the front desk people to the restaurant staff, everyone was extremely nice and welcoming. Love when people have good energy and everyone here has that. The room is big and very nice! I had a huge, comfortable bed, a table and there was even a full kitchen which included a fridge, microwave and stovetop. The only thing I didn't like (and why I took off one star) was that they give you a stovetop to use but there aren't any pots or pans. How am I supposed to cook anything without pots and pans??? If anymore from the Marco reads this, please invest in some pots and pans to put in the rooms with a stovetop. It's useless without them and no one carries that stuff with them. I work for an airline and they gave me a breakfast ticket for a buffet in the morning. OMG SO GOOD!!!!! I was there on a weekend day and they had these home fries..... Wish I could have those every morning! And the bacon was nice and crispy. Yum!! So definitely trying the breakfast buffet if you stay here. All in all, great hotel. Just make sure to call the shuttle as early as you can so it doesn't take too long. I mean, this is NYC. Lol!
