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February 2023 by Bretana Arthurton
Website never works, app is always down. Locations are dozens of miles away. There’s little to no accessibility. If you have an iPhone, this app is the absolute worst. Used to work back in early 2022 but it now doesn’t. Often the mobile banking tab online has a bunch of bugs that need fixing. Many times logging in I would have to attempt to log in several times. Phone numbers for customer service and changing pin needs to have more prolonged periods of hours of operations.
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December 2022 by John Smith
Very good Bank and Manager and tellers are awesome. It's like coming to your own family house. Recommend to everybody who needs personal and business accounts.
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September 2022 by Alessandro Ciccotelli
Stuff the manicottis. I'm coming over.
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September 2022 by A Ciccotelli
Stuff the manicottis. I'm coming over.
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June 2021 by Eduardo Marino
I came to Ponce Bank one day for a financial need and met Karen whom introduced me to branch manager Karla who was so detailed and knowledgeable with the paper work and l was done in a matter of days and couldn’t have done it without them and very impressed with the wonderful experience which l don’t think a big bank could have done it . I opened an account with Ponce and expect more business with my Latin Bank in the near future .Thank you again Karla and staff for helping me !!!love the environment and music .highly recommend.
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June 2021 by Dave S
I don't have any complain with bank.i'm not satisfied with bank staffs,i met two bank staffs in different time,they both have no courtsey, attitude problem like they own the bank . Bank should teach them a lesson how customer should be treated.otherwise people will have to search the bank with binoculars...
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April 2021 by Steve Wolf
As a Vice President over 40 years in major Commercial Retail Banks,I am extremely impressed with the Ponce Bank branch on Queens Blvd.They offer quality service on both the platform and teller's area, follow Covid procedures, a d ensure safety for all.They have a state of the art ATM.The service they provide is polite,probing, and are able to respond to your questions and needs.This entire branch should be commended.
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January 2021 by Danielle R
Right near the subway, so it is a great location for my family.
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November 2020 by Manny Collado
Great customer service !
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February 2020 by Danielle Orsini
Right near the subway, so it is a great location for my family.
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November 2018 by Elizabeth Post
POTENTIAL CLIENTS BEWARE!!!!!
