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December 2023 by Christina Bernardo
They stand behind their product, and all their products are legit and top of the line quality. Been a staple in the community forever because of the great customer service, know how, and products. -Antonio
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July 2023 by Chris B.
Great bikes, service, and know- how. Bought my children's first trikes and bikes there. They lasted for years. Got a bike for me today. My kids are grown. So, learning to ride a bike again on a strong and well built bike from Robert.
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July 2023 by Robert W
Went in for two things:1) chain lube because I ran out2)to get an adjustment on my chain because I was running it too tight.Guy proceeded to tell me that the lube wasn’t going to loosen up my tight chain. (Wasn’t purchasing the lubricant for that purpose. That’s what the adjustment would be for!)He then told me whoever installed my chain did it wrong. When I tried to explain to him that’s how this chain is supposed to be installed he walked away from me and said he wasn’t going to argue with me.They say to support small business but the people who work here are big A-Holes. I rather purchase chain lube from Amazon than deal with their close minded bike knowledge. The chain I’m running was innovative when it first came out 20 years ago. You would think a bike shop would keep up with industry changes but I guess not.
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July 2023 by Roderick Peña
Great bicycle shop. Very affordable prices on all different bike sizes. Highly recommend. Just bought my bike today!
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July 2023 by Miles Lane
Great shop, friendly and helpful employees and great prices. Bought a new bike there, they installed the kickstand in just a few minutes and i was out the door.
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July 2023 by Bill Vordonis
Great service but pricey cost less to bring your car to mechanic
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June 2023 by Adrienne Cichelli
Amazing knowledgable local bike shop. I acquired a free bike and they filled the tires and took a quick look at it to make sure it was safe on the road. They were quick, kind, and I'd absolutely go to them again.
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April 2023 by Milad
Took My bike there Guess what he said My bike costs 200$ But he said it costs 165t$ to fix the brake pads and The flat tire and Chain So instead I went to another shop and got a much reasonable price of 60$
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March 2023 by gene a roth
When I and the rest of my friend's were much younger .We use to ride owe bicycles everywhere !" All over the five boros , New Jersey , Conn, up state New York . There use to a bicycle store in the Whitestone village named Century. The owners name was Gary. His bicycle store is long gone . . .But Gary is still with us at 92 year's old . Roberts Bicycle store has been around for35 - 40 year's now . One of the original employs new runs it .His name is Greg. He is a very nice person easy to talk .His knowledge of all thing's bicycles are there . He has mountain bike's, Raceing bike's and makes and models .For every level of riding !"I brought my bicycle in for new tubs , and to see how Grag is doing . Also to look around and see what he has . Maybe I'll by a new Raceing bicycle ??A good place to ride is by the Cross island Parkway . Where the Bayside Mariena is .Happy ridding , Be safe !!"
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February 2023 by Nancy Valderrama
My favorite bike shop. I come here for bike tune up. And I buy my family bikes here. Everyone here is friendly. Support your local bike shop.
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January 2023 by Robinson
Great customer service , Very friendly And patient and offers great prices. Bought A BMX for 150 with free warranty for 30 days , and helped me choose the best bike. Definitely will be coming back again!
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December 2022 by Dabin Kang
Nice friendly cat! The guy who works there is also very kind??
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September 2022 by ricky sixstring
Came to this store for some tires and tubes. He showed me a knobby tire and a no tread tire that was not a good width for my wheel. I spent time looking around the store and saw a perfect tire on my own. My experience in any store is to find it yourself.
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August 2022 by Luis p.
Roberts Bicycles is all about the money and not about the customer. I went in to get my gears adjusted and upon returning to pick up my bike they let me know they changed the cables which was not the service that I had left my bike for. I didn't receive any call from the shop letting me know that they would be making this decision either. They then told me that if the gears still aren't changing right, I should come back to their shop to purchase a new sprocket for my bike. Conveniently, my gears were somehow changing worse than before so rather than going back to Roberts, I found a new shop, Peak Mountain Bike Pro, and had the actual service I needed done. Found out that my cable housing was rusted and Roberts never changed it, only the cables which costs me more money. Knowing that the gears would still not change smoothly, they tried to get me to come back and buy a new sprocket rather than fixing the actual problem. So grateful for Peak Mountain Bike Pro Shop! I wasn't going to write this review but while I was away this past weekend, my daughter and her friends needed air for their tires and Roberts was the closest shop to them. Unknowingly, they walked in and Roberts charged them $2 per bike. No shop charges to fill up an inner tube which should show they're always looking to make a quick buck off of anyone.
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August 2022 by John C.
Great experience from this shop that's been in the neighborhood for decades. Craig and Robert were super patient with me as I tried multiple bikes before deciding on my favorite. They also seem to have a larger selection of bikes than other bike shops in the area. And prices are comparable to online. However, you don't get to try on bikes when you buy online. Bikes are a highly personal item. Much like buying shoes. You need to go to a local shop and try them on. Please do no compare those $100 Toys R Us bikes to the ones in local shops. You get what you pay for.
