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July 2023 by Tony Chen
Helpful staff ?? Good if you are preparing for the abrsm exam.
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March 2023 by Selina Lee
The guy called Jeff there has absolutely no clue about instruments at all.
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May 2022 by Jenny L.
My kids have been going to Song of Songs for piano lessons for more than two years and I feel comfortable leaving the 5 stars review. My son and daughter have the same teacher and I really like the fact that she teaches them from the most basic and eventually adds in the different levels and aspects of piano and theory rather than teaching it all at once. I really appreciate the teacher's hard work and fine teaching. In addition, their staff members are always so helpful with my inquiries and scheduling conflicts. As a mother of four, it's always a challenge to make the schedule work for me, but Anna always works her magic and accommodates whenever it's possible. When my friends ask for recommendations, I always refer them to Song of Songs. Don't miss out on this gem!
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May 2022 by Austin W.
Daughter (5 yr old) has her piano lessons here and her teacher is great. The prices for the packages are reasonable and I definitely would get the bigger package since they are great and see her going here long term. Only problem is street parking...
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March 2022 by Brayden Chien
We booked a tuner/repairman from this school, and they came after 1 week, charged us $295, and failed to repair our piano.While the serviceman was polite and knowledgeable, he failed to fix the issues on our piano which reappeared just 3 days after the service.
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March 2022 by Martin C.
I was taking my daughter for violin lessons here for several months and we decided to also try a month of piano lessons to see if she would like to take piano in addition to violin. After we finished the month of piano lessons, we received an e-mail stating there were zero lessons left and we should contact the school to purchase more lessons. We went to the school for the scheduled violin lesson. After we finished the violin lesson, we initially signed up for more violin and piano lessons and we left the school since we did not have any more piano lessons scheduled. The manager Anna watched us leave and she never mentioned any piano lesson that day. Later on, the manager called and advised we missed the piano lesson that day and we would have to pay for it. I went back and showed her the school e-mail that stated there were zero piano lessons left so it didn't make sense that we should be charged for a class that didn't exist. Anna said their policy is automatic renewals. We never received any written policy and we were never advised verbally regarding this policy. Anyway, the manager preferred to refund all future lessons if we didn't pay for the one non-existent lesson. Aside from that, the manager is extremely nasty and condescending. We don't recommend this school. There are much better schools in Queens with friendlier management.
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August 2021 by Nancy Doul
The manager is cold, not nice, and not professional.
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August 2021 by Douglas Lin
Great music teachers, my kids love them!
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February 2021 by Fion a
Great customer service and a wide offering of music classes!
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January 2021 by PhilAng Ross
I called to inquire about tuning my piano. The woman who answered the phone was very dismissive and rude. I accidentally gave the wrong dimension for my piano and she snickered and laughed at me. She then stated they only tune Yamaha and grand pianos. She made me feel very minimized and discouraged. Very disappointing for a local business.
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January 2020 by Elaine Lee
Super friendly and super helpful.
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November 2019 by Michael W.
I've been going here since I was a kid and now my son goes. It's a great professional place. They offer recitals as they develop. Highly recommend!
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October 2019 by Janice C.
Great service for many years. Highly recommended. They also give you a lot of advice.
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July 2019 by UltraEric
Not bad. I would rate it 10/10
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May 2019 by Clare Natel
Owners and Staff are very helpful and accommodating; resolve issues expeditiously and with great care. Very customer oriented. Instructors are professional and approachable. My experience has been nothing less than 5 stars. Highly recommend SoS!
