September 2020 by Ashley D.
Wow where do I even begin? This review is not about the gas station attached to the service department. Starship auto service is beyond horrible BUYER BEWARE!!!!!! My parents bought a car for my children and I here and delt with a guy named Teddy after Checking out the car and going over prices they purchased it. My parents surprised me and my children with the car and I was happy, at first Teddy was cool and reassured us that the car is great and that he did some work to it before selling it and that before selling it his daughters and grandchildren were in the car and driving it. He specifically said if the car was unsafe I would never let my grandkids in the car! Well that was a lie. Had the car from November of 2019 to February of 2020 with little to no problems. March 2020 to now September 2020 barely driven the car because it just breaks down every chance it gets and the car now just sits in front of the house so I can save up money to get it fixed. In 6 months every month from feb to sept something broke first it was the a.c condenser then my starter then my rack n pinion then my window motor went and could not get the window up now the last two problems are my catilyc converter and fuel pump. I spent more money in getting the car fixed and spent hours on the sides of the highways waiting for triple A to come get me and my kids! However half of these problems that happened was supposedly fixed before purchase. Second problem with this scam of a business is back when I bought the car my husband was having some problems with his car and decided to let Teddy work on it (before all the crap happend with my car) my husband left his car with Teddy for a rack n pinion change however Teddy told my husband I'll have the car a whole day and I'll call you tomorrow when to pick it up! No problem my husband said so the next day comes and no word from Teddy so he decided to call around 12pm and Teddy says it won't be ready today it's not even on the lift yet. Not on the lift yet? You had the car since 10 am yesterday what's going on and why? Teddy replies with his famous words call me back in 10 mins and hangs up. To make a long story short Teddy had my husbands car for exactly one week all just to change the rack n pinion that was ordered and sitting at his shop and every time we called it was always call me back in 10 mins. After a week the car is done my husband gets a write out of what was done and the price Mr.Teddy also says we have warranty on the part which is great right???? Wrong cause now not even a year later my husbands rack n pinion is cracked and he needs a new one. My husband had called this crook to tell him it's broke and to ask what's up with the warranty and how does it work? Teddy proceeds to say their is no warranty on the part but I guess he doesn't remember that it's written down on the write out he gave us so Hello Teddy welcome to small claims court your getting sued!!!!!!! Or you can fix the car your choice.
