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February 2024 by Manuel F C.
The worst store I waited 30 min be attended and the employee instead of helping me out they decided to help their friends. Very unprofessional
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January 2024 by ilir Januzi
Malik and Norkelly amazing customer service helped out with amazing promotion bundle big time thank you to TmObile staff for their kindness and respect and patience .
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January 2024 by Bujoy
Malik the sales rep over at T-mobile secured me a really great deal on a ipad purchase and also seen some things on my bill that made it cheaper thank you Malik i will be seeing you soon :) !
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January 2024 by Hendrawan Hendrawan
Great service was attended and serviced by Kevin at T-Mobile and he helped me transfer my account over to T-Mobile with a great deal 4 lines for 108.91 a month now me and my family are connected with the best 5G carrier service. Thank you Kevin
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January 2024 by Tereza lopez-cantor
If I can give ZERO, I would. Worst store, manager Kelly, and sales person Malik! BEWARE of the bundles!!! It is all a con! They are all working for commissions so they are not after your needs, but what they can sell you! You end up paying a lot more monthly and with them not explaining to you that they actually activate each and every item they give you with that bundle and charge you $35 per line, and you pay for all the accessories in that bundle which they spread out over 12-24 months! You get charged for activation and taxes up front for all the items. And when you cancel, they charge you for all items’ restocking fees in the bundle. Bunch of con artists! They do not explain that you get charged for change with service mid billing cycle. Tmobile care cannot do anything! They give you $20 to make you feel better.
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December 2023 by MARIE LAO
I bought Iphone15 promax, iPad and iwatch today. JONATHAN was the one who help me did an amazing job! He was quick, very accommodating he really knows what his doing! Accurate! Overall I give them 5stars! Thank you so much Jonathan from TMobile Elmhurst!
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December 2023 by Hiltrudes Lagasca
Malik , Tim and Jonathan are such wonderful guys at t-mobile ! They educated with the reactivation of my new cp as a replacement of my lost one. Jonathan helped me open my gmail & how to do siri ( which is great) while Malik and Tim helped me restore my accounts/ open my apps I could hardly do…. They are the best …. T mobile is the best…. Here at 8616 Queens Blvd….
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November 2023 by Rachel Olivia
Had a great time at this store. Malik was immensely helpful. He made sure that we were all taken care of, we did not need to worry about anything. He knew what needed to be done and did it as quick as he could. He solved all our problems and answered all the questions. Plus very friendly guy, really cares about providing good service. Really recommend finding Malik if going to the store!!
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November 2023 by Serik Jumagulov
I went there to get a home internet, however that guy Kev or Kef offered me a tablet, hotspot and said that it was a gift and monthly I will pay the same amount if I just get home internet. However it was not gift but a 24 monthly payment. This guys are deceivers and I had to pay restocking fee even to return that all stuff. Please try to avoid this place.
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September 2023 by Mustache
I genuinely don't know where to start first they have me standing here for over 45 minutes and then have the audacity to ask "what are we still doing here" after long frustration I asked to buy a phone in full and they treated me as if I was gullible. The manager is clueless and was talking in Spanish about me.
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September 2023 by win htain
Best TMobile in queens. Thanks to emery and Jeffry they made my experience so easy and fast got a couple lines (one was free) and phones.emery and Jeffry are the best
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September 2023 by Win H.
I needed to upgrade my phone, going from a Samsung to an iPhone. Jeffery And Danllely Helped me understand my new phone and I'm happy with it!
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September 2023 by marina toral
I was at that Store 2 weeks ago and I am so disappointing they way one salesperson treat me. He was racist and when he sell me a line he was nice , but after a week I went to explain that the information that he added on the system was incorrect , but he told me that if I don't like the way he treat me, I can complaint and also I can cancel my service with them.....How someone like that can work at T-Mobile , no empathy , no good service , but is a hispanic guy with a Lot of tattoos from Venezuela... very bad service from him. Also he told me that he is the Manager and was calling the Police because I told him that he needs to show respect because he was arguing with me.
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September 2023 by jackie sofia
just got an amazing promotion thanks to the help of malik we were in there for about 2/3 hours and he was really patient with us and set every single thing up !! left with two new phones including chargers/screen protectors/cases along with wifi, speaker + more for such an affordable price (tysm t-mobile) thank you for the assistance ! amazing place and we will come back if anything. great experience from right when we entered the store thank you again for the assistance
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September 2023 by Alexander weiss
Malik and Dimas are amazing people. The level of service from outside to the end of the transaction was phenomenal. Only amazing things from this store. Will be bringing everyone I know here. Truly impeccable
