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February 2024 by Avital S
Totally rude and disrespectful customer service by the teller. Laughed in my face and talked about me with her co worker while me standing there listening. Unbelievable
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January 2024 by Firoze M
Excellent customer service. Staff goes above and beyond for customers.
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January 2024 by Justin Inniss
Horrible customer service, went to open an account and left after the most condescending conversation. Never again
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September 2023 by Firnaas Zaidi
Jose and Kerry are always the best! Thank you !!
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September 2023 by Hamayoon Khan Popal
Poor customer service I went there to replace my card it took 30 minutes for just printing new one that’s crazy they are very lazy unprofessional
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June 2023 by DIYfusionHelp
I was there to open an account, I was helped by the banker name Liza and she was professional and knew what she was doing. Educated me on how to use online banking. Overall great customer service and will definitely come back.
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April 2023 by barbara Thompson
Professional , helpful, never ever had an issue. Even the drive in window is wonderful . No problems .
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April 2023 by Mark Orsini
Bernie and his team are the best
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March 2023 by Laura Silber
They never answer the phone!! No matter what time you call.They are so rude when I go there. They let us wait on line if you need anything (wire, new account, new card...) and they schmooze together for ever. I asked for 3 checks as I did not order online and need it right away. The manager was literally screaming at me and embarrass me in front of everyone. I tried to explain to him I did not ask for at least 6 months but he keep screaming at me. I went on Queens Boulevard and they gave me 3 with a big smile.
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March 2023 by sajid s
Poor customer service, I was asked too many questions for opening a simple checking account. Racially profiled & humiliated even before service was rendered.
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February 2023 by Ashley Toledo
Rude staff!!! Having a bank teller tell me how to raise my child instead of actually doing her job.
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January 2023 by Simon Alayev
I really hope this place gets new people to work here and A TEAM THAT KNOWS WHAT THEY ARE DOING!!!! NEGATIVE 5 STARS!!
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November 2022 by Artur Kalandarov
Completely horrible experience. Highly incompetent and rude staff who give very unclear instructions. Sangeeta Modi should not be a store supervisor. She is incapable of doing her job. Very big attitude problem. Looking at other reviews it is clear I am not the only customer who has had such a terrible experience. Please save yourself time and a headache by going somewhere else.
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August 2022 by Kyryl Brylov
Walked into this branch on Sunday to add my wife to my account. Manager Preya Baceols was absolutely professional and nice person. All was done in 10 minutes. Next day she called and said all is done and she prepared statement for us so we picked it up same day.She is a very good person!
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August 2022 by Singh Singh
Great service always out quick thanks to Arthur and Preya very helpful the both of them
