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April 2024 by Genesis Aguirre
Bad experience that entire place smelled like a public bathroom everyone I came with kept complaining about the smell but the worst part was that they tried to upcharge us twice thinking we wouldn’t notice I corrected them the first time and then the car with the receipt wrong again as if we didn’t know math and we was gonna fall for it a second time. Also the song choices were so bad you can only play what they have most of there music was Asian and they don’t do a good job advertising that. After 7pm the charge $40 per person which is not worth it for this place.
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March 2024 by Jimmy Li
clean and
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March 2024 by Colin Choi
I recently attended a friend's birthday celebration at Real KTV, where we reserved a VIP room for the occasion. However, I must express my profound disappointment with the service we received during our visit.To begin with, upon arrival, we were made to wait for ten minutes past our reservation time before we were even acknowledged. This lack of punctuality was frustrating, to say the least, especially considering we had made prior arrangements.Furthermore, the service continued to disappoint throughout the evening. We requested the waiter to hold our ice cream cake in the freezer, to which they complied and agreed. However, they ended up leaving it in the fridge, causing the cake to melt and ruin not only the appearance but also the taste.Adding to our dissatisfaction, the staff prematurely shut off the room earlier than the hours we had reserved, cutting short our celebration. This was incredibly disappointing and completely unacceptable, especially considering the premium we paid for the VIP experience.Overall, our experience at Real KTV was marred by poor service and a lack of attention to detail. I would caution anyone considering booking an event here to think twice, as our celebration was tarnished by these regrettable shortcomings.I highly recommend you not go here and spend your money elsewhere! HORRIBLE EXPERIENCE HERE.
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March 2024 by Gary Myck
Just had a great time with Asian friends!
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February 2024 by Sharon Tang
They let us in 30 minutes after our reservation and then had the audacity to kick us out early and rushed our paying process. After all of this, they demanded 18% tip after just handing us juice. Do NOT come here. Very unsanitary as well.
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February 2024 by Jessica M.
Convenient KTV spot located inside of New World Mall. Was extremely easy to make a reservation here. They charge per hour but the cost can be spent on any food/drink purchases. The rate for Friday night was $60 per hour. The medium sized room comfortably fit our group of 10. Songs were hard to locate on their controllers, but we were able to queue songs from our phones through We Chat!
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January 2024 by Tenny D.
I wish I can give zero star to this place as it's not friendly to non Chinese speaker. The waiters are RUDE and be careful when you place order on room credit. The food and drinks are straight trash, like what are you serving? The fruit platter and snacks were decent. This place needs better employees and non Chinese servers. Best of all, there's a mandatory service fee, which was ridiculous. Would not recommend this place at all!!!
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January 2024 by Ashley Chambers
We had lots of fun doing karaoke. It was nice having a private room. It was difficult to find certain songs or artists. It would be great if the software had an even wider selection of music for a wider audience.Parking: There is a parking garage that the business can validate for free, however it is not the garage that is directly next to new world mall. Don't make the same mistake I made!
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January 2024 by Ching Juhl
Find another place!!! If you pay me to go, I would not consider.Pros: big room, clean bathroom.Cons：old Karaoke sound system, no KEY change function, difficult to find songs, the accompaniment volume can not be changed easily, the microphone did not work, the room wall paper is falling, the service was poor, they never came in to take our orders.I have been many Karaoke bars. The sound system of this place is not acceptable. It was my birthday. Many of us traveled.more than one hour to this place. I did not enjoy the evening, I spent most of my energy and time talking to the manager. But nothing could be fixed. I was exhausted.If you want to have a REAL karaoke experience, go somewhere else.
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January 2024 by Dong Kim
The way this place works is a bit different. You don't really pay by the hour but you pay like 4 hours up front. The price also depends on how many people you go with because of the rooms.One good thing about this place is that you get a credit for the amount you spend on the room. So if you pay $xxx for the room, you have $xxx credit you can use on food and drinks.So in the end it is pretty cheap.
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January 2024 by Kevin A
The room was massive, for a group of 5. The song selection was great.
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December 2023 by Yamaris Donis Dujmic
We had such a blast today! This was our first t8me out and we had a large group in tue VIP room and it was such a fun time. We are already planning another outing.Parking: I would taxi the next time. Never again will I drive. Definitely recommend not driving.
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December 2023 by John Craig
The place is great, but they just have had an issue with licensing because their english songs are very limited now.
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October 2023 by ewnyMetroExpress
This place is so hidden, difficult to find the entrance. Anyway, it is pretty rundown, burned cigarette butts, roaches and gum stain were found in our room. The entire place was filled with bleach scent, very unattractive. Room rate was reasonable, the money was redeemable but the foods and drinks were outrageously expensive and the quality was so so. It was quite disappointing.
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October 2023 by Elite C.
The front desk is courteous and polite and she accommodated is very quickly. My friends and I came on a rainy Saturday afternoon for some fun karaoke. The rooms are spacious and they have good Chinese song collections. The server came quickly with our orders. I can't wait to go back again soon.
