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January 2024 by Hae Young Han
The most unfriendly store.There's only one hardware store around here, so I have no choice but to go there if I'm in a hurry, but every time I go there, I feel like this is a place with the guts to buy it if you want to buy it or not. A really bad place.
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November 2023 by Dongha S.
Very time I go here they give out the worst customer service to ppl. Not just me but also to others. Most important aspect of a business is customer service. Always have an attitude towards other customers! They always seem annoyed when I ask questions or when others ask also.
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September 2023 by Jose Del Jesus
My neighborhood hardware store. Great value service
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August 2023 by Sze Chan
Think of this as a smaller Home Depot but with extra services like window screen repair and quicker key copying
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August 2023 by Aminda Belen
Best hardware store in town. Staff is very helpful.
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January 2023 by Kevin V.
lived and worked within walking distance of this store since I was a kid. I have seen the ownership change hands a few times. for years I stopped shopping here. so today I needed a few tubes of caulking, I walked in and got 3 tubes of caulked marked $3.99 on the shelf with an old label and a new one clearly marked, $6.99 each was the price they wanted to charger me for each tube, I showed the person that it was $3.99, he then turned away and starting walking to the back to scold the stock person for putting the wrong price on the item, when I repeat again the price was clearly older that the stock on the shelf. The unprofessional attitude of the staff and the unwillingness to honor a clearly priced item. is the reason I will never shop in this place ever again. I refused to pay the price they wanted and I left. running a business myself and working in local hardware stores in the area for most of my carrier I can honestly I have never seen a retailer act this way not just to a customer but the staff. I hope the next owner will understand why the reputation of this store is tarnished. so long I will never step-foot in this place again.
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November 2022 by Johnny Drain
Good place to pick up a quick item They seem to have a little bit of everything
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October 2022 by Charles Chen
Keys made here. Very friendly service.
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February 2022 by Ian Chi
I normally don't write reviews but my experience here was appalling.The prices are greatly inflated, and much higher than other hardware stores such as Home Depot. The customer service is not only slow but also terrible.For a 1 1/2" PVC pipe, I was originally quoted for $0.95 per foot. After confirming the pricing and having the piping cut to my specifications, I was upcharged at the register at $4.00 per foot. Claiming that I was misquoted, and that I had to buy the pipe because it was already cut, I decided to buy the pipe.If this was a simple pricing matter, I wouldn't be bothered. However, the lady at the register was extremely rude and unprofessional. She started raising her voice and gave a nasty attitude. What's worse is that she wrongly assumed that I didn't understand Korean, and starting speaking badly about me in Korean under her breath and to the male worker that was next to her. Mixed in with the insults were racist remarks. I am confident that if she were aware of my fluency in Korean, she would not have said those words.
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February 2022 by Nancy Liu
My kitchen sink pipe was leaking, so I brought it and one of the employee spent almost 30 minutes helping me. Now my sink pipe is fixed and I saved so much money (instead of paying for a plumber). Also, they always cut my keys perfectly.
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February 2022 by Enes Memaj
Save your money and go elsewhere the owners of this place are so greedy and rude, first you ask for smthng and they tell you they don’t have it but it’s actually on the shelf , and than if you want to return anything you purchase same day he will inspect you item for 30 minutes just so he can find any excuse not to take it back . Go to Home Depot cheaper and easier to deal with .
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February 2022 by Teddy Yoon
Lot of choice and good knowledge about item.Young wife is very kind.
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February 2022 by Ian C.
I normally don't bother doing reviews but I was appalled by my experience here. The prices are higher than Home Depot, and the service is terrible. For a 1 1/2" PVC pipe, I was originally quoted for $0.95 per foot. After confirming the pricing and having the piping cut to my specifications, I was upcharged at the register at $4.00 per foot. Claiming that I was misquoted, and that I had to buy the pipe because it was already cut, I decided to buy the pipe. If this was a simple pricing matter, I wouldn't be bothered. However, the lady at the register was extremely rude and unprofessional. She started raising her voice and gave a nasty attitude. What's worse is that she wrongly assumed that I didn't understand Korean, and starting speaking badly about me in Korean under her breath and to the male worker that was next to her. Mixed in with the insults were racist remarks. I am confident that if she were aware of my fluency in Korean, she would not have said those words.
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January 2022 by Ifet S.
Used to be a good hardware store but not anymore , the owner is so greedy and has increased the stuff way too much . Not going there anymore , tried Flushing hardware on 161st so far way better than Beplat
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December 2021 by Spring Mustachio
Poor attitude from the second I walk into the store and throughout my time inside.Condescending tone from staff when asked a question and dirty looks.Avoid here at all costs.
