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May 2023 by Whasoon Lee
(Translated by Google) My guides(Original)My guider
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May 2022 by Insabee P.
The only thing I wish Woori Bank is to include people with a disability to work. Where diversity and inclusion should come in.
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March 2022 by Andrew Kim
Clean and convenient ATM space
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January 2021 by Maria C
I have no issues with the bank itself (existing customer), but I hate this branch. When you call them they never answer and deliberately hang up the phone call. Its obvious they hang up on purpose because it doesn’t go to VM and you hear a click. Whoever keeps doing that needs to be reprimanded. WORST CUSTOMER SERVICE AT THIS BRANCH.
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October 2020 by Jaeyon Ho
(Translated by Google) Mi-young Choi, who is completely unkind, is really a person who is not qualified to work..It seems like a beginner employee who can't speak a word of English, but I absolutely don't understand what the concept was employed by Woori Bank.It's natural to ask if there is anything you don't know when looking for money, but Woori Bank seems to educate you about looking at people up and down and throwing money to customers.Woori Bank completely shines.I will never trade again..(Original)완전 불친절한 최미영직원 정말 일할자격 없는 사람이네요..영어 한마디 못하는 초자 직원 같은데 무슨 개념으로 우리은행 측에서 고용한건지 절대 이해불가 입니다.돈 찾는데 모르는거 있으면 물어보는게 당연한건데 사람을 위아래로 훓어보고 돈을 고객한테 던져서 주는거는 우리은행에서 그렇게 교육시키나 봅니다.우리은행 완전 비추합니다.다시는 거래 안합니다..
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October 2020 by Julia C.
I've been an account holder for a few months and I'm going to cancel my account. This isn't due to lack of account usage, but because of this branch's clerks/tellers and overall customer service. Someone else here mentioned being ridiculed for having a low balance. I also experienced that AND MORE. At my last visit, I was being "helped" by a clerk named Meiying Cui. I don't know why but for the past few weeks, every time I go to this bank, she gives me a poor attitude and even sucked her teeth at me on some occasions. She used to ask me to bring my elderly mother and father in to open an account and maybe after I said "next time" too many times, she no longer respected me? I also don't speak fluent Mandarin and I was also shamed for this as well. She doesn't seem to speak english either, but I don't bring up these kinds of things to attack people. This isn't how you should treat your customers. Word gets around in the chinese community very quickly, this bank needs to take a good look at their workers. In general, when I arrive, I wait in front while everyone is acting like they're too busy. Most of the time, they don't even give me eye contact they don't tell me that I'll be seen soon and the security officer has to do part of their job.
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June 2020 by jun sung
(Translated by Google) Let's use the bathroom.(Original)화장실이용좀합시다.
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May 2020 by Gina F.
I'm very pleased with their customer service! My elderly mother could not make it to the bank for a couple of months so she needed to get the balance and the deposit information. I put Mom on the phone to have a 3 way call, after the representative verified Mom's Identity, she answered all the questions in NO TIME. Wonderful customer service!
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May 2020 by TheFirstDrifter
(Translated by Google) Do something about online and phone service !!!No online, no phone, what are you doing?(Original)Do something about online and phone service !!!온라인도 안되고 전화도 안받고 뭐하자는거임?
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May 2020 by 덩킨스
(Translated by Google) The online service and the telephone connection service are so bad. I can't answer the phone at all.(Original)온라인서비스와 전화연결 서비서가 너무 않좋아요 아예 전화를 받질 않아요..
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April 2020 by David Sull
Their service is customized and friendly
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November 2019 by Yu Suk
(Translated by Google) The online service and the telephone connection service are so bad. I can't answer the phone at all.
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October 2018 by Christine L.
The customer service is horrible in this branch . The tellers are very arrogant and rude. They were laughing at me because of my low balance. They shouldn't be judging people because of how much money I have. It is VERY rude and it makes me furious that they think my poverty is a hoot! I wouldn't give them any stars if I had that choice.
