Ann Taylor Factory Store in Forest Hills is highly praised for its excellent customer service and helpful staff. Customers frequently mention staff members like Ronnie, Lisa, Natalie, Linda, and Fran, highlighting their professionalism, kindness, and patience. Ronnie is consistently recognized for her willingness to assist with styles and sizes, making shopping easier and more comfortable. Lisa and Linda create a warm, respectful environment, providing personalized advice that boosts confidence and ensures a positive experience. Natalie is described as knowledgeable, funny, and helpful, making large purchases smoother. Fran stands out for her exceptional patience and expertise, especially for customers who are indecisive or unfamiliar with business attire. She offers tailored advice on fit, style, and sizing, helping customers find clothes that fit well and feel comfortable. Many shoppers appreciate the friendly atmosphere and the staff’s ability to make shopping less stressful, even for those who dislike shopping or feel anxious. Overall, the store provides a welcoming environment with staff who go above and beyond to help customers find clothing that suits their needs and makes them feel confident. This commitment to personalized service and customer satisfaction makes Ann Taylor Factory Store a favored shopping destination.
I never leave reviews but have never hada bad experience at this store. The staff are super helpful. On my last visit I was helped by Ronnie and Lisa and they went above and beyond to help me.
July 2024
A good selection of clothes, friendly staff and clean.
June 2024
Each time I shop at the Ann Taylor Factory store in Forest Hills, Ronnie is great. She is always willing to help with styles and sizes. I greatly appreciate her professional advice and her kindness. Thank you, Ronnie :)
