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December 2023 by Mohamadh Robin
The one of the friendly Dunkin’ Donuts in queens. them guys are so friendly. Comfortable to order first class service. they always being nice to customers. Btw…. They like to serve fresh food. ?❤️
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April 2023 by Mikie Hay
Discount from BR app scan not applied. In addition, the store number, 340294, and survey code are "invalid," so i cant even do a survey to obtain that reward as compensation.
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September 2021 by Elana Levinson
The people there are unfriendly and have no customer service skills. The service is awful
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July 2021 by Papiya Sharmin
Fast service
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March 2021 by Janice York
I have used Baskin-Robbins Pet ID Tags, for many, many years and have always been extremely satisfied with their work. They always do exactly what I need, even when it is a custom request. Thank you so much, Boomerang!
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March 2021 by Elsi Tavarez
I placed an order via the Baskin and Robbins website and made an error on my part. The owner went above and beyond to correct the issue for me. I highly recommend this location for its great customer service.
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September 2020 by Mike Nelson
I liked it so much, we went twice!
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August 2020 by Alice L.
We went to this location looking for BRs 2 vegan ice cream options or any sorbet. We asked which were vegan, the lady said all of them. The labels all said milk. I specified dairy free, she said milkshakes. I said no milk and she indicated she didn't know what we were talking about. Mind you, I'm not putting anyone down, she spoke perfect English and was polite. But allergies should not be taken lightly. Staff should be aware of what Dairy Free means. Very disappointed.
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March 2020 by Zac M.
On -March /16 -2020 everyone worried about the corona Virus I buy a cup of coffee and bugle that Spansh girl who work there 12.30 pm She had no gloves on her hand and she was tach every thing with her hand and put it in to bags that very bad a lot of oldest man woman was buying coffee hop there safe from any disease and corona Virus
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September 2018 by Jennie M.
This is the worst Dunkin' Donuts I've ever encountered. 1)The lady was on her phone the entire time taking my order, 2) when I asked to use the restroom she said they don't have one. She then proceeded to tell me they have a bathroom, but paying customers could not use it. 3) My black tea is 100% milk. 4)She now told a customer she has to wait because she hasn't brewed any coffee, so only tea is available.......
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February 2018 by Alisa R.
They always close earlier than it says on the door. And the workers sit there as people are knocking on the door at 10:15 but they are supposed to close at 11? For sure not the staff you want at your business. And they are rude and rush you when you try to order. I only stop here because it's literally next to My job but they are a disappointment
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November 2017 by Lesley O.
So, this location is convenient for me to stop off on my way to work, but I never actually get my coffee exactly the way I want it. Sometimes I wish I could just go back behind the counter and make it myself. Perhaps I should start making it at home...but I digress. The staff is nice and I believe they try their best, so it is what it is. The location is clean so that is a plus, but I always wonder why there is one or two people in the back and one person upfront trying to handle the morning rush. Seriously, maybe two people (who are there) can work together to make the drinks and ring up the customers in tandem? Just saying!
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November 2017 by V M.
Watered down coffee. Thought it was an off day the first time, tried it again, same watered down coffee.
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September 2017 by Stacey H.
What is the problem with Dukin donuts. The lady is crazy rude. I didnt even start, I just ask them do you guy still do" on the go order" ?I'm waiting there more then 5 min[ what is the point of order on the go] "She was like what! where is ur order? She came check my order and still questioning my order even I have prove on the phone" then she is like I don't receive anything and stuff.you sure you order??/ " it say ready to pick up. Ur order is preparing" [ what else you want me to prove. I pay the money already]., and then she did go make my drink, but it came back the wrong order. She I ask her is this large size. She like what u order large size? And start say I don't make ur order I didnt see ur order ...bar bar bar....[so now Dunkin donuts didn't print out the order, is customers fault?]. Come on all i want is a sorry . Is that hard. ....
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April 2017 by J. W.
Pathetic. It's currently 11:33 pm, the sign says they are open until midnight, yet the door is locked. I am sure they're not super busy at this time of night, as foot traffic is light outside of the patrons at Cobblestones next door, but if their sigh says they're open until midnight, and there are still at least 2 or 3 employees inside (which there were as two of them looked at the door before walking the other way), they should stay open until midnight. I am sure corporate would love to hear this (and they will).
