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March 2024 by Tania I.
Save yourself the headache and go elsewhere. The owner only cares about money, service is terrible. I paid almost 900 for a dress and ended up having to fix the alterations she did myself. I wanted straps added to it and when I take it home and try it on (couldn't try it there because she was closing early to go to court for a traffic violation) one of the straps is sewed on twisted. The dress has a bunch of gems on it and a few were missing and a bunch loose. I take it back to be fixed. When I try it on at home the straps still aren't right. One is close to where the armpit is and the other closer to the middle of my back. I didn't want to eff around with this woman anymore so I fixed the straps myself. If you do buy from her, have alterations done elsewhere. Wish I could leave negative 100 stars
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February 2024 by Reese Kugel
so rude wouldn’t recommend
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February 2024 by Karina M.
I do not recommend this store. The customer service is horrible. They are rude and nasty. I called to inquire if a certain dress style was available and was told "I'm busy" and hung up the phone on me. Is this how business is done? You will absolutely not be receiving my business or anyone that I know anymore. Do better. You are only getting one star because this review cannot be submitted without a star. I'd be giving you 0 stars. Terrible service.
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November 2023 by Louisa Markovna
At first, I was worried due to the negative reviews, but my visit to Chez Moi turned out to be pleasant. We found stunning dresses for my mom and me. The service was excellent, and we were extremely satisfied with our purchases. If you're looking for an outfit to stand out at an important event, I recommend checking this place out!
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November 2023 by Susana Williams
I went to this boutique for a specific event, and the owner's guidance was invaluable. She and her team were so attentive and knowledgeable about what works for various occasions. The outfits were unique and elegant, making me stand out at the event. It's definitely my go-to place for event shopping!
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November 2023 by Sofia Fernandez
Pay no attention to the negative reviews! My experience at this store was wonderful. I found a beautiful dress for my event. They have an excellent selection and outstanding service. Highly recommended!
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November 2023 by Rebecca Cohen
I love shopping here! The owner, Vida, knows her stuff and always helps me find great clothes. The store has really unique and beautiful outfits. It's my go-to place!
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November 2023 by Liana Fulamia
Thanks to this store, I found a beautiful evening gown for my friend's wedding. I had been searching all over Manhattan for so long, but I found it here. I recommend it to everyone!
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November 2023 by A. D.
Rude woman working there (I think her name is Vita or Vida). I inquired about a set I saw in the window and she snapped at me, "I only have one left and it's a small. It's not for you." Horrible customer service. Who is she to say who can and cannot purchase something?
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November 2023 by Sofia Marino
I absolutely love shopping at this boutique! They have an incredible selection of both upscale-casual women's attire and stunning designer evening gowns.
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November 2023 by Rachel Levin
Shopping at Chez Moi for my son's Brit Mila was a pleasure. The owner and staff provided expert guidance in selecting the perfect outfit for the occasion.
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September 2023 by Deborah Minch
I had a good experience with the sales person, Angela, and bought a pretty dress. The owner, Vita, was the problem. She pinned the dress for me and charged me ridiculous amount. The dress was $150. The alteration was $110! The alteration job was awful, but because I read all the reviews, I decided to not fight with Vita. I took the dress to a real seamstress, who charged me $40 to fix what Vita did. End of story. If you are going yo buy a dress from this store, have it altered elsewhere.
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September 2023 by Lizeth Gutierrez
I had the worst experience in this store, the owner of the place was very rude and arrogant to show me the dresses and give me the prices, he did not allow me to try on the dresses, he made very uncomfortable comments, the truth is that I had a very bad experience, he needs to be polite
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July 2023 by Generally Level-Headed
I bought shoes from this store, and they broke within 1 hour of wearing them. Not to mention they got scuffed from just walking around. I went to return them to the store, and the owner refused to give me a refund or even an exchange the shoes. I had horrible blisters for a week from only an hour of wearing these shoes. After being told these shoes worked for all the other girls, making it out to be my fault they were cheaply made while still sold for $100, I walked out of the store. Never returned. The owner was the opposite of accommodating, so I advise to skip this store.
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July 2023 by Jade Persaud
This place is horrible, my mom has been going here for years but the owner is so rude and they destroyed my moms dress when they tailored it and refused to give back her money, if you want better quality dresses and service go next door you’ll have a better experience
