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March 2024 by Angela A.
I am absolutely delighted. In search of special rails to fix an older file cabinet. The owner amazed me by finding metal pieces, cutting them down to size to match the one I still had, and then taking the time to notch them to match. All at an incredible price. This owner and his store are GEMS...thank you so much for helping!
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July 2023 by Zahava H.
I have to thank the owner. He took the time to help me on two separate occasions, to find the correct small parts to hook up something to my faucet. The first time was easier. The second time, i showed up just as he was closing on a Friday. I had been to Home Depot the day before, and a plumbing supply store as they recommended; neither had the needed parts. Rather than give up when he didn't have either, what looked like what was needed, he took the time to understand the problem and then figure out how to attach two different parts together, to complete the hookup. This sale was around $10 and again, i really appreciate his attention to figure this out. The other stores just said they didn't have it, 'they don't make it' or 'try online,' but this business owner cared and solved the problem! Thank you.
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May 2023 by Alister A.
These guys are just not fit to run a business. Unfriendly, indifferent and don't bother responding to your questions or what you need. They watch your every step as soon as you walk into the store as if they expect you to be a shop lifter. Very disrespectful !
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April 2023 by stephen kusa
Sign of the times, Whatever happened to the real hardware stores(?)Oh yeah....big box stores are so much better, NOT (!).
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April 2023 by Roberta Lataille
I called ahead and they said they had my needed item but then I arrived and it was not available. They don't seem to know the product lines well.
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April 2023 by Betty C.
These guys don't listen. I was looking for cement to seal cracks around the heating pipe in my bathroom but the one guy there kept either talking about sheet rock or recommending something flammable. I walked out since I'm not getting anything that would potentially burn down my apartment building.
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February 2023 by Richard Furlong
This place has been here for over a century, but I'd never noticed it. They have everything, and the staff is knowledgable. I'll never go to Home Depot again.
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December 2022 by Jim L.
I always try to support our small, neighborhood businesses.Originally, I gave them a 5 star rating.But after dramatic changes,I stopped being a customer.Nowadays, they are usually out of important items.Even worse, the new staff is cold and nasty.
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November 2022 by Cathy busch
Always have what I need. Helpful staff
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October 2022 by Jeanette Falker
Store is a maze of stuff. Don't go if you're afraid of small, crammed places.
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September 2022 by M K.
The old owner was great. He was helpful, answered questions, made suggestions, even unscrewed parts for me that my hands could not. I was there 2x a month. He was well stocked for the neighborhood and always had something I needed. He even did free repairs to the triangle framed folded US flags that are given to the families of veterans. I want to support my neighborhood small business. BUT.... the new owners don't ask, don't help even when asked, won't go through the shelf with me to see if they have it. The answer from the cash register is, "if it not there ,we don't have it and I don't know. " Last time I was there one of the guys got really gruff and yelled at me because I was taking too long at a shelf, that no one was helping me with.. I wanted to walk out but I really needed to buy the item I chose. Right now I need a package of wood screws to finish a project. I don't want to go back to them. I question if culturally they don't want a woman in their store. I have to find a new hardware store. Don't really want to go to HD, but I may have to.
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September 2022 by Albert, N
Owner was a little snooty. I gave him 4 stars because he has a good selection of products. And had what I needed. He is better stocked than homedepotAnd prices were reasonable
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August 2022 by Gabriela Maciel
Staff is very helpful and knowledgeable. If you can't find what you're looking for help, it probably doesn't exist.
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February 2022 by Regina F.
My pretty lamp was giving off sparks, and it even burnt a hole in the base of a light bulb! I was feeling sad, because I thought my lamp was beyond repair, but I figured nothing ventured, nothing gained, so I brought it to Continental Hardware. They re-wired it and they replaced the socket where the light bulb gets inserted, and now it is as good as new! The whole process took less than a week, and they only charged me $17 and change. Of course, before I brought my lamp home, I asked the nice gentleman who was working behind the counter to try it out for me, and he cheerfully obliged. When I praised the excellent work, he thanked me, and he informed me that they have been doing this for years. I am so happy and I highly recommend Continental Hardware to anyone who needs to have a lamp re-wired and/or a lamp's light bulb socket replaced.
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February 2022 by Isaac P
Great Hardware store.Needed repair supples for some home improvement and the staff were very friendly and efficient.Definitely my new spot spot for local hardware supplies,prices and customer service are what will keep me coming back.