-
February 2024 by Avni Degirmenci
I had the pleasure of being greeted and assisted by Irene. She was friendly, knowledgeable and carefully checked my transaction. Living in NYC, have a friendly sales associate like Irene at 7 in the morning can truly brighten up your day. Keep up the good work Irene and CVS!!P.S.- And to those stealing from CVS, Walgreens, etc. please, for the love of God stop! Do you know how humiliating it is in the United States of America to press a doorbell and wait for a sales associate to sell you a toothbrush and toothpaste that is under lock and key? Please stop, we have so many good charities ready to assist you all over the city.
-
February 2024 by Cathy Ortiz
I was having a frustrating issue with a prescription and lost all hope. Thankfully, Odeliya (hope I’m spelling that right!) spent an hour with the company to ensure I could get my medication fully covered. So thankful for good people like her!
-
January 2024 by Jeanne C. Majors
hand soap is very mild scent is good. Highly recommen
-
January 2024 by Fatin
This store has great staff!
-
January 2024 by THELMA CUTTS
DID NOT GET ALL I NEEDED.
-
January 2024 by Yelena Lich
I love this store!
-
December 2023 by Janae Hunter
Had an issue with a product I bought here I wanted to discuss it with a manager. The cashier told me while one was in, he didn't know where he was and wouldn't even try to radio for him, and instead put me off to another cashier, who was slightly better but not much. Left a very bad taste in my mouth which sucks because I am in this location weekly
-
December 2023 by Justin Davila
Came here to buy an OKeefee’s Hand Crème. Didn’t have it in stock but had an equivalent store brand. Came up more expensive than what was listed on the shelf. Cashier checked and honored the price despite the item being in the wrong place. Would shop here again.
-
December 2023 by Golden B.
Customer service here is so bad. The front section of the store got a little better, but the staff often looks annoyed and upset. And this store has minimal products. The staff in the pharmacy is very rude. Also they ask for personal information out loud with people around; I guess HIPPA policy is waived and not necessary here. You speak to them and they just look right through you and mumble under the breath when responding. I asked for a worker's assistance about price of my Rx, and saw that she was with a customer but she had just taken my info., so I asked as soon as she could after her, could she help and she said she would assist... then just completely ignored and walked away. I wanted to know price in case I couldn't pick up today rather than wait the 10-15 minutes for nothing. The pharmacy staff is very unprofessional. Another worker kept looking at me and when I looked back her way, she would lower her gaze or look somewhere else. So odd and such an uncomfortable experience.
-
December 2023 by Karl Galvan
Honestly the store is gross and the employees aren’t paid nearly enough to care about your experience which I don’t really blame them for. The amount of times I’ve been here and there’s a long line with a single cashier while the rest of the employees hide so they don’t have to deal with it is pretty constant. 10/10 try to to avoid at all costs!
-
November 2023 by Mark L.
Where to begin? I went to my 63rd St store only to find it shuttered. They are sending customers to this location. Disorganized to the point of appearing dirty. Just out of control. Poorly, unevenly stocked shelves. At checkout the the checkout area a complete mess. No one to check me out - I ask the manager is someone working the register - he replies: no we want people to use the self check out. I say: I don't want to use self check out it should be My choice He says: yes it should be and will not ring me up so I have to use self check out UNBELIVEABLE!!!! NO LONGER MY PHARMASIST
-
November 2023 by Karen
Friday, Nov 3: I twisted my ankle pretty badly and had to head to work for a full 8 hours on my feet (I work in retail). The manager there was so helpful in recommending me my ankle brace and then going the extra mile in helping me get the brace on. I would not have been able to do this myself and been able to work a full day on my feet without the help of this store manager. Cheers to a great store and team - definitely makes me believe that the CVSs out there can be really your go to neighborhood pharmacy. THANK YOU!
-
November 2023 by Lance
Terrible location. Everything is behind cases that need associates to unlock, low stock, wait too long. The workers are nice, but they’re overworked. Never again.
-
September 2023 by May Salem
One of the worst CVS branches, with staff reluctant to support or assist, to the point that they lie about products availability so that they don’t exert the effort of finding them!
-
August 2023 by Lena Chang Mayor
The staff at my local CVS store is super helpful and friendly. The store is always neat and well stocked.Today, the staff offered free bottles of water and chocolates. The water is much needed during this heat wave. This gesture shows that CVS really cares about the well being of its customers and community.
