This CVS location is known for its helpful and friendly staff, making shopping a pleasant experience. Customers appreciate the wide variety of products and well-stocked shelves. The pharmacy team, including pharmacists like Mr. David, Sharron, and Dianna, provides excellent service, offering a range of vaccines and knowledgeable assistance with medications. The pharmacy staff is quick, attentive, and caring, ensuring that even busy moments are handled efficiently. Employees such as Smita and Shabin stand out for their positive attitudes, empathy, and willingness to help. Smita's charisma and kindness leave a lasting impression, while Shabin consistently assists customers with a friendly approach. The store is kept neat, with a large parking lot and plenty of carts, making shopping convenient. Some customers suggest adding more self-checkout kiosks to improve the experience. Overall, the store's welcoming atmosphere, helpful employees, and good product selection make it a favorite for many, who often recommend it to friends and family.
The customer service at this pharmacy is a shame. DISCRIMINATORS with people who speak Spanish. My doctor sent them the authorization they needed but the pharmacy said that the doctor was not answering. CVS at 97-15 Metropolitan Ave. Forest Hills I DO NOT RECOMMEND THEM.
October 2024
Everything is locked up, but no one comes when you hit the button for help. Couldn’t get toothpaste. CVS is a joke.
October 2024
Just went into this location and OMG 🤢 the ENTIRE store smells like a dirty cat litter box and sewage. I couldn't get out of there fast enough
