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February 2024 by Michael Chaut
This FedEx Office is AMAZING - they have saved my a** now on two occassions. The staff is great, they are knowledgeable, and incredibly nice - also, it's clear that they care about their customers. (Parking near them is an issue, however, going to this FedEx location is worth the parking hassle -- and as long as you are willing to walk a block or two, you can always find parking behind them, off Queens Boulevard.)
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January 2024 by Tommy Bundy
Updating my review as it was posted 8 years ago and I'm certain Danielle has moved on. The new regime is trash.---------------------------------------I had such a wonderful experience at FedEx Office (118-10 Queens Blvd - Forest Hills, NY) that I couldn’t wait to return home and write about it.Facing one of those repetitive, tedious personal chores that had to get done, I thought I’d experiment and seek an efficient solution. I was unsure how to present the job to the FedEx Office rep, so I printed a sample copy and I also emailed to myself.Danielle, the FedEx Office rep, was an excellent resource. I presented my problem and she listened. Then, she proposed alternatives. I think it’s important to note that I am not a regular customer, and this was purely an experimental visit to find a solution. Matter of fact, the place was named Kinkos the last time I used anything aside from shipping, however, I am somewhat aware of what they do.She waited with me while I configured and located my email. Then, Danielle walked me through the Print and Go product. Excellent experience! She also showed me how to prep and complete my job. Her assistance saved me a ton of time and that was exactly the reason I went to FedEx Office. Thx Danielle!
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December 2023 by Diana L.
Excellent location. Easy to meet all your shipping requirements and many more like printing etc. the hour is not as long as pre pandemic bu
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October 2023 by Christine Graves
I am so happy that I didn't let the negative reviews prevent me from using this branch of FedEx Kinkos. They had the nicest service person, Sasha, who helped me understand the sizes, uploading my images and choosing the correct size that would make my photo stay in focus. Five star staff -- all the way.
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October 2023 by Shawn Kelly
Someone needs to look into this location business practice. The computer took 9 minutes to access my email and print a single document. I think that the browser and plug-in are outdated, which prevents you from accessing sites with chapcha.
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October 2023 by Ermir Pjetri
I went at this location a few Saturdays ago. The girl working there that Saturday is so rude and seems like she does not want to be there. Not helpful at all. Zero starts if I could for my experience that day.I didn't want to pay for FedEx to pack the items for me so I asked for a box so I could pack the items myself. The girl pointed to some boxes then after I had packed my items, she said I could not ship them because there was empty space and needed to purchase packing beans. I asked her if there was a box that was smaller that would eliminate the need for packing beans. She said yes and the box is behind the counter. I told her she should have told me she had boxes behind the counter in the first place.
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September 2023 by Crz “A”
This location has everything you need to ship something. I don't usually need anything complex. Nothing more than a box, tape and of course the shipping label. Even when I have a box prepared, I prefer to drop it off at the ship center as you can get a quick receipt and it just "feels safer" than dropping off a package a random pharmacy. But if needed there's packing supplies, workstations and printers. You can work with a fedex associate or use the self pay system. The associate who took care of me was friendly, quick and efficient; all the things you want when being provided a service. There's metered parking right outside.
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September 2023 by Adekunle Adenuga
The tall fat lady that works there needs to improve on her attitude. She was acting like she’s doing me a favor. She’s very rude and not helpful. My wife & I left there angry. And we’ll never visit that store or recommend.
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September 2023 by Lissette Gonzalez
Customer service is excellent the girls behind the counter Aida and sasha are always attentive and always very helpful
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August 2023 by Scott Bowie
They need to improve their attitude. They always act like they are doing you a favor to take your money.
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June 2023 by Latesha M.
I needed a notary public for a few documents that I had. Website states they have a notary on site, THEY DO NOT.
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June 2023 by Greg Goldstein
Had a rush print job and it came out perfect. Neil went above and beyond to help me out and I couldn’t be more grateful!
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June 2023 by Keith Chiang
I walked in with a bag of loose electronic items returning back to my previous company. Everyone got there and got out fast. Great service!
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April 2023 by Khalid Daley
Phoenix,I wanted to take a moment to express my deepest appreciation for the exceptional assistance you provided me with. Your kindness, empathy, and swift action were truly appreciated during such a difficult time. Your exceptional efforts in helping me get my funeral program cards in less than an hour were truly remarkable. You went above and beyond, and your efforts made a significant impact. Your dedication and willingness to help me navigate through the process was instrumental and it took a load off my shoulders. Moreover, your empathy and understanding during such a difficult time were incredibly comforting. You have shown exceptional customer service, and I am grateful to have received your assistance. Once again, I cannot thank you enough for your exceptional work and outstanding customer service. Your efforts are truly appreciated, and you have made a significant impact during a challenging time.With sincere gratitude,The Daley Family
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April 2023 by Jiyong P.
I had to get some stuff printed with bind. The online printing website didn't have the option I wanted so I called the store and asked them. They helped me walk through the process and make what I needed. Very helpful!
