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February 2024 by m u
This bank always takes forever to release checks. This is either because they are extremely low on liquidity and can barely even pay their employees, or they’re involved in some other kind of nonsense. Go to a real bank like Citibank, checks clear must faster
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November 2022 by M.
The employees at this bank's branch are all Perfect. Everything is always Perfect at this place.
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August 2022 by Jean kuang
I wanted to open an account and needed to know what to bring to the branch. I called to speak to a representative but no one answered. Now I am second guessing whether I should open an account with Citizen
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January 2022 by Joe Versaggi
Let's just hope after HSBC converts to Citizens Bank on Feb 22nd, they all get retrained on everything.
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December 2021 by Lulu S
The staffs are very nice and patient.
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May 2021 by Alexandra Ednyasheva
My first impression of the service was terrible. It was so bad that I called the branch manager after to tell him about it. He asked for an opportunity to make it right and for me to come back. Ken and Mona took such a great care of me and all my questions and requests ever since. I have nothing but great things to say about their personal approach, consistent follow up and professionalism. Makes a big difference!
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March 2021 by Lulu Sun
The staffs are very nice and patient.
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March 2021 by Pradeep Trehan
Waited for 30 minutes to reach tellerBut my experience was great
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March 2021 by Warren Lee
Terrible experience with the tellers and manager. Zero customer service. Everyone that works there is rude. No training for employees. Instead of helping customers they turn them away. Am going to close my account there and go to a different bank.
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March 2021 by Lulu lulu
The staffs are very nice and patient.
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November 2019 by G
Yeah I agree with Ritchie. They are a terrible bank!
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April 2018 by Richie Rich
HSBC has to be one of the worst banks I have ever dealt with online line, over the phone, or at the local branch. What is with the people who work there? Understand they are an international bank, covered by different rules and regulations, but give customers a break with your attitudes! Not every one is committing fraud, or trying to rib the bank. Doing business with HSBC is about as much fun as getting a tooth pulled at the dentist. Made several complaints and it seems management is aware of the issue. That really isn't a good sign. Suggest if your looking for a new bank you skip this one!
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March 2018 by kevin tsui
I'm not a fan of HSBC to begin with but to see a styrofoam cup in front of a environmental statement? Hypocrites have just revealed their true ‘nature'.
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September 2017 by Peter Kollek
Clean. Bright light. Good location
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May 2017 by Locknath Singh
The HSBC Bank is one of many banks, restaurants & stores in this upper class, developed & beautiful community.
