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March 2024 by Michael A.
This place is an absolute rip off. Avoid at all costs!! I bought a dog carrier here that is specifically meant for small dogs and my little pup tore right through the mesh in the front 2 days after I bought it. I went back to the store to get a refund because they clearly sold me a faulty product and they said no they couldn't. That's a terrible way to run a business. The manager or owner should definitely do something about this. This is terrible customer service and not a way to build customer trust at all. I'll be telling all of my pet owner friends in the area to avoid this place like the plague.
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March 2024 by Dee M.
How ridiculous is it to post on my previous comment that my dog was matted therefore it had to be cut. This is a straight up lie to cover up your mistakes. Have some accountability! These negative reviews are no lie and can tell by the owners responses. How unprofessional.
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March 2024 by Mənsur Hüseynli
I did grooming for my maltipoo, they’re very nice and good price. They sell also good stuff for pets
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February 2024 by Diana S
The best pet grooming ever! They outdid themselves this time! I had been away and came back to a matted up baby ☹️ I was concerned but they literally gave him a whole makeover, I mean just look at this cutie pie ❤️ Not only are they skilled and professional, but they are always so caring and attentive as well. My Jackson doesn’t even hesitate to go. He feels loved, you really feel like family here and it’s such a comfort to know he is in good hands. Le Pitou, thank you so much for all you do!From our family to yours. ?
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February 2024 by Kathleen Medrano
I’ve been coming to Le Pitou for 12 years with both of my pups and they always do such a great job! The staff is always friendly and welcoming. Thank you for always leaving my boys looking so clean & fresh!
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February 2024 by Diane Mashburn
I had such a great experience when I boarded my dog and cat here a few weeks ago. I had never boarded a pet anywhere before but it was absolutely necessary at this time. Everything went GREAT. These folks were so kind and accommodating. I received regular updates and all of my calls were answered. My pets received very individualized care and a great deal of love and attention. I just can’t thesefolks enough. They are responsible, compassionate, animal loving people. I highly recommend them for grooming, daycare, boarding, and their fine food and pet product selections. An A+ gem of a place! Thank you very much, LePitou!
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February 2024 by Anilsa Sanchez
My puppy gets the best haircuts at Le Pitou! Service is excellent and they really pay attention to detail. If you have a poodle or poodle mix, I highly recommend this place!
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February 2024 by Gail Ging
This was my 3rd time boarding and first time grooming for my 2 cats, Gandalf and Gilly. I appreciate the groomer's transparency about her difficulty with Gandalf and asking me to assist. Also, Martha has always been so helpful and kind. This place and its staff are heaven sent! (Sorry I forgot everyone's names except Martha!!)
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February 2024 by Monica Rodriguez
What I am referring to is the lack of professionalism when making a cut that I did not ask for, I only asked that it be very minimal, it is a Pomeranian that I would want his hair to be cut in such a horrible way and clearly 5 minutes later I went to get her to give her back to me and I would comb her hair and they gave her to me so I'm angry ? I will never come back to you again ??????
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February 2024 by Nicolette Coraci
Brought my cat in last minute and they took him no problem! They did an amazing job with him. He has longer hair and they got all his undercoat out and also did a sanitary cut on him. He looked and smelled excellent!Place was also very clean and tidy.Staff were also super friendly and patient with my cat. I would highly recommend this place to anyone.
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November 2023 by Keyla P.
Very satisfied with the result! My dog tends to be aggressive with new people but at LePitou they knew exactly what to do and made sure my dog was taken care of. I will be coming back :) !!
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November 2023 by Alexis
Had an awesome experience bringing my two pups here. The woman at the counter was very patient and answered all of the questions and concerns I had as a first time customer. I let them know how nervous my dog gets and what to look out for but they assured me that my babies would be handled with love and care. I was concerned of being blindsided by the cost at the end of it all but because I brought my dogs in excellent condition, it was a straight forward job. The groomer did a fantastic job, they look cleans and beautiful and I will definitely be returning with them!
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November 2023 by Rukaiya Khanom
Amazing service done here my cat unfortunately was in a very bad condition her fur got really matted and stuck together. The groomers did amazing service they were able to remove all the fur off completely. I would definitely come back here! Recommend her for anyone with cats or dogs! Amazing amazing service couldn’t thank her enough especially with being turned down by other groomers. Thank you so much everyone at Le Pitou!!
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November 2023 by Angelina Lekic
I have been bringing my dog here for a while now. They seem alright. Of course, it's a business place, like everything else. I am happy with the job they do thus far. It's all very close to my home.
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September 2023 by Viktoriya Khaitova
I would like to tell people about this business that shamelessly deceives its clients. And if you show indignation at these fraudulent schemes, you will receive threats , insults and incredible negativity and spoiled mood in response. The owner of this business never accepts credit card payments and only accepts cash. This is so that customers cannot get their money back in case of unsatisfactory service. Besides this, I suspect that this is related to taxes. Before getting the service, I asked several times how match it would cost and what the price was, she told me $87, but when I came to pick up my animal three hours later, the price magically increased by $50. When I began to be indignant, threats and insults were sent to me. I had to pay all the money they demanded from me. It seems to me that my consumer rights have been violated and the prosecutors office needs to become interested in this business. Find out how they deceive their clients for many years and still exist with impunity.
