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February 2024 by Francisco Castaneda
I just went to buy a gift for my wife and the store is very clean and the clothing they have are really great and affordable. Having said that, the employee not only doesn't greet you at the entrance when she sees you, she doesn't even respond to the " good aft ernoon ". She doesn't help you and stay away from you. Very rude. At the cashier she asked me for 3 cents in order to give me back a whole dollar ,I have 2 cents and 10 cents, I said take the 10 cents, she refused and said "that's ok " thinking that she will give back the dollar, but no ,she gave me all the change and laugh about it. I don't know what wrong with this person, I don't think I will be back.
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January 2024 by PAIGE MICHELLE
I WORK @ STORE 3122 I'M SURE THE SERVICE IS THE SAME WITH CUSTOMER SERVICE . WHEN I CALLED THE ASSOCIATE WAS KIND WITH ALL THE QUESTIONS I ASKED.
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January 2024 by Babita “Babita” Veeria
January 7th store# 03132 time: 11am ESTI can’t begin to explain what an amazing staff is located in this store #03132! ???❤️70-31 Austin street forest hills NY.I wish I knew the name of the first sales women I met. She was short and an asset to this store. She treated me with such professionalism. I was so happy and wanted to buy everything in the store.When you have good kind sales people helping you - it’s a good thing. It I was to rate this store I would give it a million stars!Ladies, listen to me go to this store!! You will not regret! The women are amazing customer service!! ?? assets to loft company! Love these ladies I wish someone in corporate is reading my rating!!! Girls rule!! Thank you ladies for this morning.Kind regards Babita Veeria ?
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January 2024 by HutuRoseann Simmsbey
The one in Baldwin is better than Green Acres mall. Great service, good food.
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October 2023 by Heather Grant
I always stop in the Loft outlet to see what goodies are available, staff is always pleasant and attentive. It is my go to store for work and casual clothes.
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July 2023 by Wahi Mashrura
I asked for the price of some hats on the counter to the girl at the counter. She replied rudely “can’t you see I am taking to someone” so I said okay and stepped away and when it was our turn I asked again. Her response was “since you don’t trust the label give me the hat” I explained the labels on the hats are different. After checking out stuff she says “go on!” Finally I told her “you need to speak nicely” and she replied with “okay bitch”The manager was not helpful. So we are never going back there again.Also she was being very nice to the white customers there and something about our face irked her into being rude. :)
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July 2023 by Wahi M.
We were starting to ask a young girl at the counter about the price of some hats on the counter. When I started with "hey" she replied rudely "can't you see I am attending to someone here?" we moved away and said nothing. anyway we stood in the line and got to her and asked about the hats again and she replied "okay since you don't trust the price label, give me the hat you want to get" I replied they have a different price tag inside. Aftet paying for stuff I said "you should talk more nicely. There is no need to be rude" She replies "ok bitch" and her manager had nothing to say. We are not going back there ever again.
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May 2023 by Kay Jas
I am writing this review for my mom! She is a Spanish speaker and has a hard time speaking English. She tried to get help with the price of her clothes but this lady with the reddish hair and the receding hairline kept ignoring her and told her. I can not believe the disrespect she received in this store. Her and I will never be returning!
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April 2023 by Sharon Markowicz-Gibali
I love this store always find something to buy and enjoy wearing it.
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March 2023 by samantha pellot
My sister went into the store to find modest dresses/skirts for an event. While asking for assistance in 3 separate occasions, she was given attitude. Asking if there’s skirts knee length and given the response “there’s skirt all over the store” with a negative tone.For someone looking for help to find an outfit , guiding them will be kind. No customer support shown and quite frankly one that was full of attitude. You can go to Target and get better customer service. Definitely disappointed.
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October 2022 by Susan Kanhai
Great prices, sales and clearance items. The staff is very helpful.
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August 2022 by Anna Hunter
Always can find a few good pieces of clothing that can withstand time.& the Gem Stacy-ann that is super helpful & tries to help customers save.
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July 2022 by Stacey Aust
Outstanding staff including Stacey Ann. Explore bringing back plus sizes. Quality clothing. There was a lack of air conditioning in the store.
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December 2021 by Patricia Solis
I love Loft!! My favorite place to do my shopping :)Clothes are so trendy and they fit me perfectly (petite)
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August 2021 by Liliya Avakova
Very bad service
