-
February 2024 by Thomas K.
Lorilil Jewelers provided for me one of the best experiences of my life. I bought a Rolex here when I turned 50. It was a rites of passage like no other. The staff was amazingly kind and professional. I went in there last week because the clasp on my Rolex bracelet needed adjustment. He did it in 3 seconds with a smile and absolutely no charge. They were delighted to help me. My experience with this business and my love of timepieces changed my life. Thank you!! Thomas Koontz
-
August 2023 by Leah Quach
Needed to get my new watch resized so I called ahead to ask if it was okay if I come in (they were closing in about 30 minutes). They said sure no problem, so I rushed on over and they were able to resize my watch and I was out within 15 minutes. Really appreciated the quick service, for a reasonable price, too!
-
August 2023 by Halim Hart
I had the pleasure of purchasing a watch here. The staff where super friendly and helpful. Everyone acknowledged my purchase and wished me well. Complimentary treats if you’re lucky ? Thanks team. I’ll be back. I have my eye on something else!
-
August 2023 by Sam Smith
1 star for sure.Ive been on the "waiting list" for a Rolex oyster perpetual for over 2 years and no call.Every time I call to see if it came in, they offer me a different brand.2 months ago, i visited the Rolex boutique store in Manhattan which I think is owned by the Rolex themselves, and they called me the other day to come n pick up the watch I ordered.Avoid this place, especially the tall goofy looking one named "Greg". He needs to learn people skills.
-
July 2023 by Ethan Zhou
Got overcharged for a gold necklace repair -- paid $65 for a soldering a single 1mm link back onto a necklace. Found out after that this service should cost $20-$30.Extra star for satisfactory repair
-
July 2023 by Emile Devaux
Another great experience from Lorilil. I stopped by to inquire about a specific limited edition Seiko 5 watch. Within 1-week Lisa ordered both versions, and reached out to let me know that she's received them in store for me to view and decide. Highly recommended!
-
June 2023 by Anthony G.
Nice well established jewelry store. It's been around for a long time. Went there for a change of battery, it cost $25, not the cheapest but a very nice store. Service was very friendly, courteous and professional.
-
June 2023 by yoseph meyrov
I have been shopping here for my jewelry and watches for over 10 years Greg and Lisa and the family of jewelers there are just simply the best they will fix and service everything they will help you find what you need for the best prices and for the right occasion they will always work with me and I love the service it’s the best thanks guys!!!!!!
-
April 2023 by Nikhil Chandnani
Horrible service, walked in to inquire about rolex watches. Elder sales rep with white hair says I should buy pre owned and I can walk out of store with watch now, refused to even take watches out of a showcase, and also refused to notate any interest. Rolex demand is high now and these dealers can behave this way, once production increases with new facilities they are going to rely on customers to actually want to shop with them. As an avid watch collector I will never do business with this store. Need to learn how to treat customers.
-
February 2023 by Joe M
Greg is a one of a kind of guy, spend most of the time just talking to him. Definitely would recommend this place for everything.
-
January 2023 by Dan Silverberg
Fantastic experience working with Lisa on an engagement ring purchase. She is extremely knowledgeable, professional, patient and kind. Having minimal knowledge and experience with diamonds, she took the time to educate and provide me honest and expert recommendations to get the most out of my budget. Lisa sourced the perfect GIA certified diamond and expertly paired it to a custom platinum setting with tapered diamond baguettes. She communicated with me frequently and discretely giving me updates throughout the purchase process and truly made what I thought would be a nerve-wracking experience, remarkably stress-free and painless. When my proposal plans changed and I needed the ring sooner than expected, she and the team at Lorilil bent over backwards to get it done under the time-constraint without cutting any corners. I was so happy to pick up the ring and my fiancé is absolutely in love with it. I can’t thank Lisa enough and highly recommend Lorilil to anyone in the market for an engagement ring or any other jewelry!
-
January 2023 by Timothy K.
Great customer service! I just needed the band on my watch fixed. They had it done in a day and i had a link removed on another watch on the spot. When i can step up my watch game i will definitely be shopping here. Nicest people in the world. Five stars!
-
January 2023 by Dan S.
Fantastic experience working with Lisa on an engagement ring purchase. She is extremely knowledgeable, professional, patient and kind. Having minimal knowledge and experience with diamonds, she took the time to educate and provide me honest and expert recommendations to get the most out of my budget. Lisa sourced the perfect GIA certified diamond and expertly paired it to a custom platinum setting with tapered diamond baguettes. She communicated with me frequently and discretely giving me updates throughout the purchase process and truly made what I thought would be a nerve-wracking experience, remarkably stress-free and painless. When my proposal plans changed and I needed the ring sooner than expected, she and the team at Lorilil bent over backwards to get it done under the time-constraint without cutting any corners. I was so happy to pick up the ring and my fiancé is absolutely in love with it. I can't thank Lisa enough and highly recommend Lorilil to anyone in the market for an engagement ring or any other jewelry.
-
December 2022 by Travis Paterni
Incredible experience. Stopped in on a whim to inquire on a dream piece. Expecting to only get my name on a request list, I was pleasantly surprised to find out they had a model available. Purchased on the spot. Thank you Greg for making the experience so great. First purchase and definitely not the last. Thanks Lorilil!
-
November 2022 by Emile & Nazra Khalid-Devaux
Amazing customer service! It got to a point where I had given up on ever obtaining a Rolex from an AD. I visited Lorilil during Spring 2022 and spoke with Lisa. Fast forward to November, and I receive a message from Lisa about a new arrival. I obviously couldn’t pass on this rare beauty. Lisa, you really did it this time! I’m forever grateful.
