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February 2024 by Modu Ndiaye
I am very happy and satisfied with this site
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January 2024 by abdool mohamed
Too expensive
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January 2024 by Lillian Yensen
Lynette is awesome!
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January 2024 by Lyss
Andrea is so helpful and sweet. I look forward to coming here because of her.
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January 2024 by Dahlia P
Made it to the store when it was 30 mins to close on New Year’s Day & Got the most & best help from Audrey. Honestly the sweetest and very knowledgeable. We laughed, talked, was matched me for 3 different products all in that short time. Thank you for your help!
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January 2024 by Chanell Harris
I always have a great experience at this Sephora. The staff is friendly and attentive. If I need anything from Sephora, I’m heading to this location first!
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January 2024 by Ruth Correa
Excellent service and super friendly staff
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December 2023 by Paolo Barone
Terrible service
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November 2023 by Rupa Zaman
Forest Hill Sephora, has been a family favorite for us since 2004. I was so happy to explore multiple brands in the shop, also the discussion with the beauty experts. One of my colleagues was there she bought a tinted moisturizer inspired by me from Hourglass. It was so much fun. I highly recommend all the newcomers to visit Sephora and try different brands and understand your skin. This experience will stay with you forever.
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November 2023 by Rosy R.
I went in today to get some skincare products due to a recent breakout.. I didn’t have any products in mind and don’t have much knowledge on skincare but thankfully Jasper came up to me and offered to help me. I wasn’t sure if I have oily, combination or normal skin so I got a reading/scan done on my skin. Jasper was amazinggg and walked around almost the entire store showing me what is good vs what is bad for my skin. And I love that they showed me products that are truly recommended for my skin type and my current breakout not just products that are trending or super expensive. I’m so happy that Jasper helped me out and that I left today with 8 new products under $200 and I now have a new skincare routine. Thank you sooo much!
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October 2023 by amparo carrion
I went to this location to get a gift card, the atmosphere was great and the girl at the register helped me choosing the right card design was super nice. She was very sweet and attentive. I wish i asked for her name, i was feeling in pain after my dentist appointment (root canal) and i had to get this gift card and her warm approach was well needed. Thank you!!
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September 2023 by Frans C.
I normally have such a great experience here but today this cashier with greyish hair was so strange and giving condescending energy. I rly hate to leave a bad review but honestly avoid avoid avoid. Not inviting whatsoever.
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September 2023 by Lauren Felle
Erica was amazing, extremely helpful and kind, she helped me find the perfect shade match and provided an amazing check out experience. Had a wonderful time in this store, every employee made sure I was doing okay.
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September 2023 by sandra Waldman
I been a customer of sephora for a very long time. Today September 19 at 3:26 pm at Sephora forest hills, went to exchange a bum bum body scrub for a Valentino lotion. I had a gift receipt mind you this has not been the first time I been wanting to make and exchange with a gift receipt the cashier not only was rude, gave me an attitude but also made me feel dumb she has zero customer service skills. What’s the point of a gift receipt if I can’t change it personally. And what kind of service she’s giving to the customers?
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September 2023 by Elda Ferguson
Great location BUT this store ALWAYS has one person at check out and checking out takes FOREVER! AND why is there always just one check out person after 5PM!?!? People are trying to get home! I have stood online for close to 15 min just to check out an item. Insane!! This store is located on Austin Street in Queens which means it sits in the middle of a ton of other stores and eateries so there are always a ton of people around. Get with the program Sephora! You are on a super busy street! Step up your check out game!