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March 2024 by Reviews4You
My favorite place to drop off UPS packages. The staff is fast and friendly. It’s never too busy either. They also have a self drop off available if you don’t want to wait on the line
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February 2024 by Samantha Murdock
Harry, Aman and Prabh are amazing and this location is so convenient and so accommodating ! They are a very helpful crew... It's always busy yet sooo much support and quick lines! I hope they stay in the neighborhood. Thank you guys for all of your help!
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February 2024 by Kiara Frias
They worked fast, in and out service
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January 2024 by Kathy Dabour
Fast reliable service for the most part, easy tracking and delivery.
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December 2023 by Alex L
Be cautious at checkout; they may attempt to charge for unnecessary extras. Despite my package being adequately prepared, they claimed my box was unsuitable and tried to push to buy and additional box and extra packaging materials and packaging service. (say you don't need it)The actual shipping cost is $17, but they nearly doubled it to $36 for these unneeded items.
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December 2023 by Angela Minelli
Made an appointment for notary. Arrived and they said guy was not going to be there for 15-20 more minutes. I should have been notified so I am not wasting time and dragging around my very young baby in the cold. I was sent to another business who did for me but only accepted cash so I had to run around town just to get a notary when I made an appointment.Line has been so long the last two times I’ve been there and the places has had a horrible smell recently.
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December 2023 by Tatiana
I have all my packages rerouted to this location and it is always a pain to come here. The old owners were great but this 3 -6 young adult acting like teenagers are horrible. They are rude and dismissive. They never greet you or say thank you, I take a second to look in my phone for the tracking numbers and they start rolling their eyes, sighing and shaking their body like I am interrupting them. They have an actitud like they are about to scream at you at any time. They are always in eager for you to leave as soon as you arrive. Some days they don’t even acknowledge me and they keep talking between them in their language. Today I went for 4 packages, they made me so uncomfortable and anxious because It takes a few second to show them the different confirmation emails. They got mad and dismissed as always and since they rush me out, I just took the first package they found and tomorrow I have to return for the rest and deal with this again!! I am so done with their horrible CS. I wish the stores I buy from stop using UPS so I don’t have to go through this everytime!
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December 2023 by Morton Williams
This place is run by a bunch of clueless hooligans who charge you for things you don’t need to make a few extra bucks (that add up!) They’re sneaky and the line is always unbelievable because they can’t handle it. I only come here for convenience but if I had a choice, I would never trust my packages here with the way I need to have my guard up about everything.
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December 2023 by Mitch Zyke
The old owners were great , this new bunch are confused, overwhelmed, terr ible and rude. A box of frogs are more organized. Customer service has no meaning there.If you want to see the 3 ( more like 6) stooges in action that’s the place to go! Good luck.
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December 2023 by Dave Thompson
Utterly disorganised, multiple lines all over the place, no one knows which line is for returning items and which is for sending parcels, line out of the door all the time, so worth avoiding.
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October 2023 by She Ho
Brought a high value item to the store for dropoff and they refused to sign the receipt since I had the box in custom packaging. They said they only sign for high value packages in their own UPS box and that I had to call to schedule a pickup.The receipt clearly said either a UPS driver or the US Customer Service Center.
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August 2023 by Devon Rick
The UPS store location is the go-to place for all your shipping needs, and the team led by Harry and Monu truly makes a difference. They always go above and beyond to ensure customers have a positive experience. Harry's attention to detail and Monu's expertise make shipping hassle-free. Their customer service skills are commendable! I highly recommend this store to anyone needing reliable and efficient shipping services.
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August 2023 by Administrator Philo4Thought
Ben and his team are the best. Very organized and friendly.LOVE the new recycle/shred bins also!
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August 2023 by Agnieszka Czaja
I've only been here once to drop off a package, but the process was smooth and quick. No issues or concerns. Huge shoutout to Ben, who scanned in my items! Great upbeat energy that can lift your mood easily!
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August 2023 by Therese Jiao
Thanks Ben for always greeting customers with a smile! Rest of the staff are great too.Location can be very busy sometimes but they do their best. Not their fault that some customers don’t come prepared and delays everyone else.
